Vodafone UK - Gosport Reviews 

151
TrustScore 5 out of 5

4.9

94 High Street, PO12 1DS Gosport, GB


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Rated 5 out of 5 stars

Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy... See more

Company replied

Rated 5 out of 5 stars

Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

Company replied

Rated 5 out of 5 stars

I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept ge... See more

Company replied

Rated 5 out of 5 stars

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more

Company replied


Company details


Contact info

  • 94 High Street, PO12 1DS, Gosport, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

41,574 reviews in the last 12 months

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Rated 5 out of 5 stars

AMAZING ALEX

Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!

July 4, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cleanliness on point

Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick

July 4, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Princess,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic staff and store

Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

June 27, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

He was very polite, explained everything and made the transfer seemless

June 27, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

thanks for your help today Nick

June 17, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made the transaction and experience…

Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.

June 12, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Ashley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an ongoing issue with being…

I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.

May 28, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend

December 12, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible customer service

Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌

May 15, 2026
Unprompted review
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Reply from Vodafone UK - Gosport

Hey Kaycey,
Thanks for the lovely review and fantastic support for Nick, Frank, Lonnie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Franc was amazingly helpful and very…

Franc was amazingly helpful and very knowledgeable.

Zero fuss upgrade and sim swap, would 100% recommend

May 15, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Luke,
Thanks for the lovely review and fantastic support for Franc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Frank was super helpful and…

Frank was super helpful and knowledgeable- got me the best deal and the most helpful for roaming abroad. Made it painless - thank you!

May 2, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Contract and Gigacube

Lonnie in store sorted out what has taken 13 hours on the phone, 55 emails and 6 texts. Outstanding support given.

April 4, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey KYELATRIVETT,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was really good and really helpful…

Was really good and really helpful would definitely recommend and come back

April 3, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely good customer care.

Extremely good customer care and informative with the best deals which match what was needed, big thumbs up 👍

April 1, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Took phone to store to get everything…

Took phone to store to get everything transferred over, Nick was polite and everything was done in a timely manner, thanks

March 28, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Mr Alderson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a new phone from the Gosport branch…

Had a new phone from the Gosport branch on 14th March. Lonnie was very helpful and was happy to answer any questions. Very pleased with the service.

March 14, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Jeanette,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service, brilliant communication and attentive. Full of knowledge and made sure I understand all the information

March 16, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Kayleigh,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, polite and knowledgeable.

March 10, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So helpful and patient explained…

So helpful and patient explained everything so I understood

February 26, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Amanda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Francesco was really knowledgeable

Francesco was really knowledgeable, quick at addressing my concerns, polite and helpful . I am very grateful ☺️

February 23, 2026
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Debbie,
 
Thanks for the lovely review and fantastic support for Francesco.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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