We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more
Company replied
Location
Switch location94 High Street, PO12 1DS Gosport, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more
Company replied
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more
Company replied
Visited the Vodafone store three times saw Kara on each occasion, she was very helpful and able to explain all about the new phone In a way I could understand without being patronising and talking dow... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gosport
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
94 High Street, PO12 1DS, Gosport, United Kingdom
4.9
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a new phone from the Gosport branch…
Had a new phone from the Gosport branch on 14th March. Lonnie was very helpful and was happy to answer any questions. Very pleased with the service.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Jeanette,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely fantastic customer service
Absolutely fantastic customer service, brilliant communication and attentive. Full of knowledge and made sure I understand all the information
March 16, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Kayleigh,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gosport
Hey Jim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
So helpful and patient explained…
So helpful and patient explained everything so I understood
February 26, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Francesco was really knowledgeable
Francesco was really knowledgeable, quick at addressing my concerns, polite and helpful . I am very grateful ☺️
February 23, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Debbie,
Thanks for the lovely review and fantastic support for Francesco.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Lonnie from Vodafone Gosport
Lonnie was extremely professional and helped me sort out the problem on my phone. Friendly, patient and very knowledgeable. Thank you again Lonnie .
February 17, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Boryana,
Thanks for the lovely review and fantastic support for Lonnie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lonnie was a great help with connecting…
Lonnie was a great help with connecting my eSIM.
He was kind and incredibly patient.
I really appreciated the time and effort spent helping me.
Thank you
February 5, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Emma,
Thanks for the lovely review and fantastic support for Lonnie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gosport
Hey Coral,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All very easy staff where very helpful…
All very easy staff where very helpful and nothing was to difficult.
January 28, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Frank did an amazing job and nothing…
Frank did an amazing job and nothing was too much trouble for him
January 7, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Saverio,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
BrIlliant customer service
BrIlliant customer service. Nicholas was so helpful.Gosport Vodaphone brilliant. Thank you.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visited Gosport store 2 Jan 2026 to…
Visited Gosport store 2 Jan 2026 to renew my airtime contract. Lonnie helped me and he was friendly professional and efficient.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Gosport
Hey Tina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Frank was so helpful
Frank was so helpful, he explained everything brilliantly! He is a credit to Vodaphone!
December 12, 2025
Unprompted review
Reply from Vodafone UK - Gosport
Hey Rosalyn,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
Francesco was really helpful and sorted the contract renewals really quickly with good savings. No queues or waiting around to be seen
December 2, 2025
Unprompted review
Reply from Vodafone UK - Gosport
Hey Graham,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Francesco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reduced my bill
Frank was brilliant and got my bill sorted so I pay less.
November 28, 2025
Unprompted review
Reply from Vodafone UK - Gosport
Hey Lesley,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Frank was absolutely fantastic with his…
Frank was absolutely fantastic with his help and advice when I came into the Gosport store today. Made a very stressful day a lot easier. Thank you Frank!
November 14, 2025
Unprompted review
Reply from Vodafone UK - Gosport
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Friendly
Friendly, quick and well informed service at Gosport from Lonnie
November 10, 2025
Unprompted review
Reply from Vodafone UK - Gosport
Hi. We're so glad to hear that you received such friendly, quick, and well-informed support. We appreciate you sharing your fantastic feedback with us. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Lonnie helped me in store to order my…
Lonnie helped me in store to order my watch and gave me lots of information on how to set it up. Always a great help helping all of my family with tech questions :)
October 28, 2025
Unprompted review
Reply from Vodafone UK - Gosport
Hi. We're happy to hear that you had a great experience ordering your watch and found the setup information helpful. We appreciate you sharing that our team assists your family with their tech questions. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Francesco helped me
Francesco helped me. He explained everything carefully and thoroughly. He was really thoughtful and chatty and made my experience, a very positive one. Thank you
October 17, 2025
Unprompted review
Reply from Vodafone UK - Gosport
Hi Dominique. Thank you for your review for Francesco. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Frank was fantastic
Frank was fantastic. I am not technically minded and he took the time and lots of patience to help me switch from an iPhone to an android not just once but 3 times. I would highly recommend Frank and the Vodafoneshop in Gosport
October 6, 2025
Unprompted review
Reply from Vodafone UK - Gosport
Hey Chappell,
Thanks for the lovely review and fantastic support for Frank was fantastic.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.