Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more
Company replied
94 High Street, PO12 1DS Gosport, GB
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Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more
Company replied
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more
Company replied
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more
Company replied
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more
Company replied
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94 High Street, PO12 1DS, Gosport, United Kingdom
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I came into store with the issue of my phone being out of commission for nearly 2 days due to an upgrade going south (eSIM problem) Francesco was amazing and had my phone up and running inside 20 minutes 👌

Reply from Vodafone UK - Gosport
Francesco was absolutely fantastic throughout this whole upgrade experience. He spent all the time necessary and made me feel valued as a customer. He was extremely helpful in transferring all my data from one phone to another. Much better dealing with someone face-to-face. Thank you Francesco. Brilliant

Reply from Vodafone UK - Gosport
Our recent visit to the local Vodafone store was extremely good. The staff were excellent. Frank dealt with us with respect. He explained everything clearly . He has made the transition from O2 to Vodafone very easy for us. We also had help from Nick. Rate them both as excellent .

Reply from Vodafone UK - Gosport
Excellent visit very helpful kind and understanding - thank you Nick

Reply from Vodafone UK - Gosport
Job Sorted at Vodafone today, had an issue with My IPhone.
Great Service ⭐️⭐️⭐️⭐️⭐️

Reply from Vodafone UK - Gosport
Great experience and service from Lonnie and Frank today at the Vodafone store in gosport

Reply from Vodafone UK - Gosport
Manager Francisco is so helpful and patient. I return to this store because of the customer service.

Reply from Vodafone UK - Gosport
Lonnie was so helpful and made everything really easy & quick as possible! I love my new phone.

Reply from Vodafone UK - Gosport
We had a very enjoyable experience with a likeable and helpful store manager Francesco in renewing our accounts.

Reply from Vodafone UK - Gosport

Reply from Vodafone UK - Gosport
Francesco is a brilliant representative of your company, sorting put new contracts, etc. for our two phones and a tablet. The shop is quietly managed in very relaxed surroundings and personalities

Reply from Vodafone UK - Gosport

Reply from Vodafone UK - Gosport
Absolute understanding of situation dealt with tact and professionalism. Thanks Francesco you are truly 5* xxxx

Reply from Vodafone UK - Gosport
Excellent service from Francesco at the Gosport store today. Very knowledgeable and personable. Thank you

Reply from Vodafone UK - Gosport
Lonnie and frank are realy very helpful and very nice and polite guys.

Reply from Vodafone UK - Gosport

Reply from Vodafone UK - Gosport
I've had a great experience with Frank in the Gosport branch, he has helped me with my phone's for a number of years now and he has been very helpful in helping me find the best deal for the best phone at the time! Highly recommend

Reply from Vodafone UK - Gosport
Franc was really helpful in describing my new plan. Managed to save me money, which is always good.

Reply from Vodafone UK - Gosport
Saved money and made me happy, thank you Francesco

Reply from Vodafone UK - Gosport

Reply from Vodafone UK - Gosport
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