Vodafone UK - Gosport Reviews 

157
TrustScore 5 out of 5

4.9

94 High Street, PO12 1DS Gosport, GB


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Rated 4 out of 5 stars

Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more

Company replied

Rated 5 out of 5 stars

We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more

Company replied

Rated 5 out of 5 stars

Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more

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Rated 5 out of 5 stars

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more

Company replied


Company details


Contact info

  • 94 High Street, PO12 1DS, Gosport, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

I came into store with the issue of my…eSIM upgrade

I came into store with the issue of my phone being out of commission for nearly 2 days due to an upgrade going south (eSIM problem) Francesco was amazing and had my phone up and running inside 20 minutes 👌

April 26, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Scott,

Thanks for the lovely review and fantastic support for Francesco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Francesco was absolutely fantastic throughout this whole upgrade experience. He spent all the time necessary and made me feel valued as a customer. He was extremely helpful in transferring all my data from one phone to another. Much better dealing with someone face-to-face. Thank you Francesco. Brilliant

April 2, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Terry,

Thanks for the lovely review and fantastic support for Francesco.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our recent visit to the local Vodafone…

Our recent visit to the local Vodafone store was extremely good. The staff were excellent. Frank dealt with us with respect. He explained everything clearly . He has made the transition from O2 to Vodafone very easy for us. We also had help from Nick. Rate them both as excellent .

March 20, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Yvonne,

This is a great review for Frank. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent visit very helpful kind and…

Excellent visit very helpful kind and understanding - thank you Nick

March 19, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Diane,

Thanks for taking your time to share this experience in store with Nick. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Job Sorted at Vodafone today

Job Sorted at Vodafone today, had an issue with My IPhone.
Great Service ⭐️⭐️⭐️⭐️⭐️

March 14, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Philip. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and service from…

Great experience and service from Lonnie and Frank today at the Vodafone store in gosport

March 11, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hello William,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manager Francisco is so helpful and…

Manager Francisco is so helpful and patient. I return to this store because of the customer service.

February 3, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Louise. Thank you for your review for Francisco. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lonnie was so helpful and made…

Lonnie was so helpful and made everything really easy & quick as possible! I love my new phone.

February 7, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Poppy,

Thanks for your review for Lonnie. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

We had a very enjoyable experience with…

We had a very enjoyable experience with a likeable and helpful store manager Francesco in renewing our accounts.

February 4, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Ingrid,

This is such a great review for Francesco. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Really helpful sorted charging problem

January 29, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Lynda,

This is a great review for us. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Francesco is brilliant

Francesco is a brilliant representative of your company, sorting put new contracts, etc. for our two phones and a tablet. The shop is quietly managed in very relaxed surroundings and personalities

January 2, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Jeremy,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good

Good, helpful got me out of a hole

January 6, 2025
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hello, Mark,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolute understanding of situation…

Absolute understanding of situation dealt with tact and professionalism. Thanks Francesco you are truly 5* xxxx

November 18, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Charlotte,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Francesco at the…

Excellent service from Francesco at the Gosport store today. Very knowledgeable and personable. Thank you

December 17, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Helen. Thank you for your review for Francesco. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lonnie and frank are realy very helpful…

Lonnie and frank are realy very helpful and very nice and polite guys.

December 17, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Anne,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Very knowledgeable, professional and helpful.

December 9, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Siobhan,

Thank you for your review and feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Frank is very helpful

I've had a great experience with Frank in the Gosport branch, he has helped me with my phone's for a number of years now and he has been very helpful in helping me find the best deal for the best phone at the time! Highly recommend

December 3, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Samuel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Franc was really helpful…

Franc was really helpful in describing my new plan. Managed to save me money, which is always good.

November 28, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Nicki

What super feedback for Franc! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Saved money and made me happy

Saved money and made me happy, thank you Francesco

November 26, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hello, Ada,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Francesco did an excellent job

November 23, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

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