I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more
Company replied
Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
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I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more
Company replied
Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more
Company replied
Sergiu gave an exceptional customer service. Just when i entered the store, he gave a smile which already convinced me to be positive about the company. Thank you Sergiu.
Company replied
Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏
Company replied
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Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom
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I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his made me a very happy customer

Reply from Vodafone UK - Greenwich
Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best service. They are an asset to Vodaphone.

Reply from Vodafone UK - Greenwich
Sergiu gave an exceptional customer service. Just when i entered the store, he gave a smile which already convinced me to be positive about the company. Thank you Sergiu.

Reply from Vodafone UK - Greenwich
Outstanding service!! I served by amjad. I’m not vodafone customer. I had issue with phone which helped to resolve it. He’s an asset to vodafone. He gave me great impression of the brand

Reply from Vodafone UK - Greenwich
Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏

Reply from Vodafone UK - Greenwich
Highly excellent service received from Adnan at Greenwich store. Very pleasant, professional and extremely helpful.

Reply from Vodafone UK - Greenwich
Sergiu was super super helpful and an amazing person. He made me give up on cancelling my Vodafone account and sorted all the problems I’ve had going on with the company and my number. Thank you!!!

Reply from Vodafone UK - Greenwich
Just was passing by when decided to pop in to my local Vodafone branch. Was greeted by Godwin. Since the very first moment he showed great respect and professionalism. I walked out with an average £15/month reduction of my bill.

Reply from Vodafone UK - Greenwich
I visited the Vodafone store at Greenwich Cutty Sark recently to look for a new SIM-only contract, and I received fantastic help from Sergio right from the start. He took the time to listen to what I needed, explained all the different plans and features clearly, and made sure I understood exactly what I was getting.
He was really informative, patient, and helpful throughout the whole process, and helped me find the perfect plan that suited my usage and budget. It was such a smooth, stress-free experience, and I really appreciated how knowledgeable and friendly he was.
If you’re looking for great service and honest advice here, I’d definitely recommend asking for Sergio. I’ll be coming back here for any future mobile needs!

Reply from Vodafone UK - Greenwich
Fatastic support help along with superb patience from Amjad at Greenwich Cutty Sark. I was in a distressed state when I came in to the store as I had security issue. He was super communucative and solved all the problems I had encountered. Thank you Amjad.

Reply from Vodafone UK - Greenwich
Sergiu is the best!
Sorted all my issues with my phone and my Vodafone account.

Reply from Vodafone UK - Greenwich

Reply from Vodafone UK - Greenwich
I saw Surgie today in Cutty Sark station branch
He was really nice and sorted my issue out

Reply from Vodafone UK - Greenwich
Very welcoming and supportive employees who give the best deal possible for the customers smooth process

Reply from Vodafone UK - Greenwich

Reply from Vodafone UK - Greenwich
Evinder went out of her way to help and I am so grateful for all her effort.
Thank you

Reply from Vodafone UK - Greenwich
The staff were friendly and helpful (Annan)

Reply from Vodafone UK - Greenwich
Godwin (Vodafone Cutty Sark) was very helpful in restoring my Vodafone connection. I am visiting from Australia and my Vodafone SIM wasn't working.

Reply from Vodafone UK - Greenwich
I came into the Vodafone Greenwich store to enquire about a mobile hotspot. I was attended to by Sergiu who was very tolerating of all my questions. I have been to the store a couple of times and commend him for his consistent customer service. I left a very satisfied customer.

Reply from Vodafone UK - Greenwich
Very friendly and willing to resolve all my questions.

Reply from Vodafone UK - Greenwich
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