I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service
Company replied
Location
Switch locationUnit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
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Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more
Company replied
I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more
Company replied
Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Greenwich
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom
4.9
Excellent
227 reviews
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Sergiu was very knowledgeable and…
Sergiu was very knowledgeable and helpful, got a great SIM only deal.
November 18, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
We are so glad to hear that you had such a positive experience and that our agent Sergiu was so helpful in finding you a great deal.
Thanks,
Vodafone Social Media Team
I have been a customer at the Vodafone…
I have been a customer at the Vodafone Greenwich branch, and I’ve had a truly great experience every time. The team there is very professional, and I’d especially like to mention Sergio and Adnan. They’ve always been extremely helpful and consistently go above and beyond with their service. Whenever I need support, I can just pop in, and they’re quick to help with anything I need for my phone or computer. It’s always a pleasure to visit this branch.
November 18, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hi. We appreciate your wonderful feedback regarding the team's support at the Greenwich branch! We're happy to hear that you consistently receive professional and helpful assistance from our team members. Thank you for taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergiu, thanks a lot!
Vodafone assistant Sergiu was very professional, helpful and friendly. He resolved my problem easily.
November 7, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Outstanding service from Evindar
Outstanding service from Evindar, quick and very trustworthy. I wanted to see what sim only deals Vodafone offered and Evindar was very knowledgeable about the plans and deals the company had to offer. She was able to find a deal that was perfect for me very quickly. I would trust them with any future deals and upgrades that I may need. Thank you Evindar, highly recommend!
October 17, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hi. We appreciate you taking the time to share your experience. We're so happy to hear that you received great support and found a perfect plan. Thank you for your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service by Evindar
I visited the Vodafone store in Greenwich and was helped by Evindar, who provided outstanding customer service! She was incredibly patient, professional, and knowledgeable. She took the time to explain everything clearly, made sure all my questions were answered, and went above and beyond to help me with my issue. It’s rare to come across someone so genuinely caring and efficient. Thank you, Evindar, for making my experience so smooth and pleasant!
October 13, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hi. We're happy to hear about the positive experience you had in our store. We appreciate your kind words regarding the support you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was assisted by Evindar at Vodafone
I was assisted by Evindar at Vodafone, and she was incredibly helpful, patient, and professional. She took the time to explain everything clearly and made sure I got the best deal for my needs. Her friendly attitude and knowledge made the whole experience easy and pleasant. Thank you, Evindar, for your excellent service!
October 10, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hi. We're so happy to hear that you received such great support. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yesterday I was assisted by Sergiu
Yesterday I was assisted by Sergiu: he was kind, clear, and very helpful. He guided me with great professionalism, making the whole experience smooth and pleasant.
September 30, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Paolo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
İ was served by Evindar
İ was served by Evindar, and she was extremely helpful. She was patient, professional and made sure all my questions were answered clearly. Her friendly approach made the whole experience smooth and stress-free.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Gunes,
Thanks for the lovely review and fantastic support for Evindar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional service from Evindar…
Exceptional service from Evindar specifically, advised me accordingly on what broadband to get that is most fitting for my household, was very patient despite minor issues with my banking and was amazing help. I now have my new broadband and so far so good, still seeing how it’s going.
August 3, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Lovetta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had absolutely amazing service from…
I had absolutely amazing service from evindar, really helped me with the issues i’ve had and definitely recommend this store. Thank you evindar.
September 30, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Samira,
Thanks for the lovely review and fantastic support for Evindar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service by Sergiu!
September 5, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
We are so glad that you had such a positive experience with our team. Thank you for your feedback; it means a lot to us.
Thanks,
Vodafone Social Media Team
Amazing customer service
I experienced amazing customer service from this Vodafone branch in Cutty Sark Greenwich. The man that helped me is called Sergiu what a guy 👍👍👍
August 23, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Thanks for your positive feedback and we're glad you had a great experience.
Vodafone Social Media Team
Retarded system and untrained staff
Vodafone is an absolute nightmare…. Their system is so retarded that it took me 6 hours straight sitting at their Greenwich store to transfer my contracts from EE to them (I did so only because Vodafone is the only telco that has service in my building)… when it comes to transferring broadband contracts, their engineers are either incompetent or non present. It took my engineer a whole day to transfer from EE to Vodafone. Their staff looks untrained, stressed, helpless when they sought help from their seniors. Towards the end, I decided to go for Hyperoptic because the staff was simply hopeless. I would avoid this company at all costs
August 22, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
We're very sorry to hear about the service you experienced whilst joining Vodafone. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Sergiu was brilliant
Sergiu was brilliant, really fun chat and great experience. I got a Samsung for myself and an iPhone for business use and I got some brilliant deals. Will definitely come back when it's time to upgrade- by far my favourite store I've ever been to.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
We're happy to hear that you had such a great experience! Thank you for sharing your positive feedback about the fun chat and brilliant deals you received. We appreciate your support and look forward to seeing you again.
Vodafone Social Media Team
Sergiu was amazing
Sergiu was amazing, helped me get a nice deal on a new SIM and transferred my number - such a nice, smooth experience, will definitely recommend to everyone.
August 13, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amjad provided an amazing service
Amjad provided an amazing service. Came in for a new contract and gave me the best deal!
July 24, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the Vodafone Greenwich store…
I visited the Vodafone Greenwich store to replace my lost phone. I met Mustafa, he was very friendly and helpful. He guided me through an upgrade and helped to restore my data on the new device. Very happy with the service. Recommended
June 27, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Necip,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently visited the Greenwich store…
I recently visited the Greenwich store to order a new SIM card and plan from Vodafone and was happy with how the process was handled overall. While there was a slight delay in activation, I appreciated that customer service was polite and made an effort to keep me updated.
What stood out was the professionalism of the support team. Even when there were some minor hiccups, they remained courteous and helped resolve the issue without much hassle. Once activated, everything worked as expected, and the coverage has been reliable so far.
It’s good to see a company that’s responsive and willing to assist when things don’t go perfectly. I’m looking forward to continuing my service with Vodafone.
July 15, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Anrea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Micah was very knowledgeable
Micah was very knowledgeable, professional and nice, gave me all the information I needed to switch from pay as u go.
June 23, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hi. It's great to see you're pleased with the customer service from our Vodafone team and Micah in one of our stores. Thank you kindly for leaving this brilliant feedback
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The store had a really nice atmosphere…
The store had a really nice atmosphere and I got a good deal on an iPhone when I switched from EE
June 24, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Muhammad, great to hear of your experience in the store. We hope you're enjoying your new phone! Thanks for the review.
Vodafone Social Media Team
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