I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service
Company replied
Location
Switch locationUnit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
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See what reviewers are saying
Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more
Company replied
I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more
Company replied
Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Greenwich
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom
4.9
Excellent
227 reviews
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I had issues with not able to make any…
I had issues with not able to make any calls or use any data. I came in to store and the solved my issue and saved me some money on my contract from Adnan
March 4, 2026
Unprompted review
Reply from Vodafone UK - Greenwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenwich
Hey S Silv,
Thanks for the lovely review and fantastic support for Sergiu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly, respectful, informative and patient.
Friendly, professional staff who took their time to understand my needs and explain everything thoroughly
February 24, 2026
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Emily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing costomer service from Sergiu &…
Amazing costomer service from Sergiu & Qazi @ Greenwich branch.
Mobile Gurus!
January 31, 2026
Unprompted review
Reply from Vodafone UK - Greenwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amjad was a great help
Amjad was a great help, the process went very smoothly.
January 14, 2026
Unprompted review
Reply from Vodafone UK - Greenwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Awesome
I was assisted by Evindar who was always very cordial, helped me understand what would be the best option for a phone and a new sim card contract, always being very honest to explain how it would be the best way to make the contract without harming my monthly bills. Friendly and very professional. Its easy like this, probably will make a second phone with her. Thank you to a great experience at vodafone greenwich
January 8, 2026
Unprompted review
Reply from Vodafone UK - Greenwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergiu is incredible
We visited the store on 29th December. Sergiu looked after us and went above and beyond to fix the issues with our phone and mobile number. We couldn’t be more grateful. He really took good care of us and helped us more than we expected. He helped us quickly retrieving our mobile number after the phone was stolen and also helped us recover the back up phone.
Sergiu’s service was impeccable, super kind, patient and knowledgeable. Thank you so much, Sergiu!
December 29, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Vale,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenwich
Hey Lyuba,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenwich
Hey Viviana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Superb Customer Service
Excellent service thanks to the experience and attention of Godwin. Highly professional, friendly and extremely knowledgeable. Made me feel very welcome and valued as a customer as he took time to find me the best renewal contracts for my phone and home broadband.
December 9, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hi Alastair,
Thank you so much for your wonderful review and the amazing support you’ve shown for Godwin—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Retail Advisor Sergiu
I visited the store to upgrade my tariff yesterday. Luckily Sergiu was there, and helped me more than enough. I have been to Vodafone's Greenwich branch a few times before, and I know him from my earlier visits. He always finds the best way to help, and he is too friendly.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Baris,
Thanks for the lovely review and fantastic support for Sergiu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergiu is very good at his job
Sergiu is very good at his job, helped me with my SIM and gave me very good price for Unlimited Data and the service is very good!
December 6, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Steven,
Thanks for the lovely review and fantastic support for Sergiu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The workers were very nice
The workers were very helpful, nice and patient, would 100% recommend.
December 5, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Antoinette,
We truly appreciate your kind words and the amazing support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was really amazing they where really…
It was really amazing they where really lovely and helpful rate them a 10/10
December 5, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hi Chantelle,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Incorrect offer corrected proactivity
I was offered a great deal on the phone and sent to this store for the SIM pick-up. Adnan was of great help who spotted the error made by the on-call team and helped me correct it in time.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Rohit,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergio in Greenwich today was not only…
Sergio in Greenwich today was not only super helpful but really kind.. thank you!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Marion,
Thanks for the lovely review and fantastic support for Sergio.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class customer service
I had a difficult situation to get through and the manager, Sergiu, was amazing. Kind, patient, knowledgeable and spent a lot of time helping me. I can’t thank him enough. Really first class customer service. Thank you to him and the team at Greenwich, including Mustafa for his back up support.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sergiu and Adnan were amazing
Sergiu and Adnan were amazing.
I went in to get a new phone, they helped me with that and then they transferred the data for me, showed me how to use my new phone, tips; tricks and features.
Had a nice chat while we were waiting too!
By far the best Vodafone store in London, I will recommend to my family and friends, 10/10 experience.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Godwin was so helpful
Godwin was so helpful! He was able to fix my issue immediately. I am so glad I went into the shop instead of calling the helpline!
November 24, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Hey Ophelia,
Thanks for the lovely review and fantastic support for Godwin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Evindar and Sergiu were amazing
Evindar and Sergiu were amazing, helped me with my port-in from EE.
November 18, 2025
Unprompted review
Reply from Vodafone UK - Greenwich
Thank you for sharing your experience,
Vodafone Social Media Team
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