I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service
Company replied
Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
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I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service
Company replied
Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more
Company replied
I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more
Company replied
Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏
Company replied
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Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom
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I came into the Vodafone Greenwich store to enquire about a mobile hotspot. I was attended to by Sergiu who was very tolerating of all my questions. I have been to the store a couple of times and commend him for his consistent customer service. I left a very satisfied customer.

Reply from Vodafone UK - Greenwich
Very friendly and willing to resolve all my questions.

Reply from Vodafone UK - Greenwich
Sergiu is amazing, extremely careful and passionate about what he does.

Reply from Vodafone UK - Greenwich
Sergio was very patient with us and very helpful while choosing and setting up our new phones

Reply from Vodafone UK - Greenwich
Amjad is an asset to the company, he is very helpful and knowledgeable. Thank you

Reply from Vodafone UK - Greenwich
As an help me a lot. That was an excellent service. 🫶🫶🫶

Reply from Vodafone UK - Greenwich
Evindar was really helpfully. She help with my account and my app. 10 / 10 for the team.

Reply from Vodafone UK - Greenwich
Adman was amazing and very helpful,thank you

Reply from Vodafone UK - Greenwich
Sergiu was the BEST help with me today. Very clear to explain everything and very friendly and super helpful!!!

Reply from Vodafone UK - Greenwich
The staff there is very friendly and offers the best deals .

Reply from Vodafone UK - Greenwich
We have been several times in Greenwich branch. Sergiu,the assistant manager welcomed us in a warm manner. Also, with his experience he helped us immediately. Highly recommend, he is there until 6.30pm everyday🙂

Reply from Vodafone UK - Greenwich
Had a major data speed issue which Vodafone customer service from many attempts couldn’t fix it or give me alternatives.
The one person that helped me figure out what I needed to do was Sergiu. He took me through the steps, advised me and ultimately fixed my issue.
He was very nice and we had a great calm chat.
If you have an issue with Vodafone and need help, Instore is the way to go. And Sergiu and his team are a credit to Vodafone.

Reply from Vodafone UK - Greenwich
Customer experience is always outstanding thanks to Sergiu’s professional approach. Every time I visit the Vodafone store in Greenwich, he knows exactly what I need and always offers the best deals the company can provide. Definitely recommend! Keep up the great work, Sergiu!💪

Reply from Vodafone UK - Greenwich
Helpful staff got me up and running again after losing my phone without any hassle

Reply from Vodafone UK - Greenwich
Professional customer facing skills ,ability to de escalate tense situations, strong interpersonal and safeguarding focus role. Shout to Mr Godwin the sales assistant

Reply from Vodafone UK - Greenwich
Sergio is very friendly, and efficient. My broadband renewal was a breeze!

Reply from Vodafone UK - Greenwich
Evindar helped me with my upgrade and the service was excellent. She was very professional, knowledgeable, and made the whole process quick and straightforward. Really great customer service!

Reply from Vodafone UK - Greenwich
Evindar was extremely helpful when assisting me with my upgrade at the Vodafone store. They were friendly, patient, and explained everything clearly, making the whole process quick and easy. I really appreciated their professionalism and excellent customer service. Thank you for making the experience smooth and stress free!

Reply from Vodafone UK - Greenwich
Sergiu and Godwin were great, I got a super SIM only deal and a lot of information from both of them, would definetly recommend this store for everyone.

Reply from Vodafone UK - Greenwich
Sergiu was brilliant and helpful with my issue. I would definitely recommend this store for politeness and being helpful.

Reply from Vodafone UK - Greenwich
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