I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service
Company replied
Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
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I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service
Company replied
Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more
Company replied
I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more
Company replied
Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏
Company replied
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Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom
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Incredibly helpful staff. I had an issue that turned out to be with the hardware but they spent near an hour trying to get it sorted and then advised me how to get my phone fixed.

Reply from Vodafone UK - Greenwich
Michael and Sergio are very helpful and fantastic legends

Reply from Vodafone UK - Greenwich
I went in to ask for a SIM deal and left with a brand new S23 Ultra for the same price I was paying before, Sergio and Micah both are great.

Reply from Vodafone UK - Greenwich
Sergio has been really great in helping me in a situation others couldnt figure out. Instead of passing me around, he worked across couple days and followed up with me to make sure my wife’s number was found and activated.
He personalised his service where he remembered our names and kept us updated on the progress of the situation.

Reply from Vodafone UK - Greenwich
Went in to upgrade my phone and had a laugh with the guys who work here, super friendly and easy going staff.
Left the store with 2 brand new devices for my other half and I.

Reply from Vodafone UK - Greenwich
Micah was extremely knowledgeable and had such a positive attitude

Reply from Vodafone UK - Greenwich
Godwin talked me through several possible deals and gave exemplary service with a calm and reassuring manner during my visit to Vodafone Greenwich

Reply from Vodafone UK - Greenwich
Great service from Godwin today. Wonderful customer service keep the good work

Reply from Vodafone UK - Greenwich
I visited The Greenwich store and it was my first time. It was the best experience ever as the worker Mo and his colleague helped me and my friends . Especially Mo who was very kind smiling , gave the best advice and supported me through my plan . Would definitely recommend to friends and family. Thank you

Reply from Vodafone UK - Greenwich
The customer service was extraordinary, staff mo was very friendly and very welcoming. He was very patient. He was very funny and I had a splended experience. Thank you very much

Reply from Vodafone UK - Greenwich
Mo was very helpful and talked me through everything with just the right amount of information so I understood everything without being too overwhelmed. He also worked hard to find me good deals

Reply from Vodafone UK - Greenwich
Great customer service from both the guys at work! I didn’t get the name of the one guy, but Mo who has helping me was great. Seemed like they enjoyed the day at work.
I’ll recommend these guys to other international students looking for a uk SIM card.

Reply from Vodafone UK - Greenwich
Mo the manager of Vodafone in Greenwich is very kind hearted. He give us discount and propose me and my mom to get a reasonable package.

Reply from Vodafone UK - Greenwich
"I had a fantastic experience at Vodafone, and it was made even better by the exceptional service from Sergiu. He was incredibly kind and polite, making my visit a truly pleasant one. I highly appreciate his professionalism and willingness to assist. Thank you, Sergiu, for going above and beyond to ensure great customer service!"

Reply from Vodafone UK - Greenwich
Mo was super helpful and gave me an excellent deal! 10/10

Reply from Vodafone UK - Greenwich
Mohamed He was calm, patient,nice& respectful.
Made my experience good

Reply from Vodafone UK - Greenwich
My Vodafone advisor Godwin showed great customer service and found the perfect deal for me! A very nice individual who was patient and helped me very much so. Wishing you all the best, any phone queries go to Godwin!

Reply from Vodafone UK - Greenwich
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