Vodafone UK - Greenwich Reviews 

227
TrustScore 5 out of 5

4.9

Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB


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Rated 5 out of 5 stars

I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service

Company replied

Rated 5 out of 5 stars

Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more

Company replied

Rated 5 out of 5 stars

I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more

Company replied

Rated 5 out of 5 stars

Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏

Company replied


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  • Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredibly helpful staff

Incredibly helpful staff. I had an issue that turned out to be with the hardware but they spent near an hour trying to get it sorted and then advised me how to get my phone fixed.

December 22, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Guy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michael and Sergio are very helpful and…

Michael and Sergio are very helpful and fantastic legends

December 5, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Jack,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in to ask for a SIM deal and…

I went in to ask for a SIM deal and left with a brand new S23 Ultra for the same price I was paying before, Sergio and Micah both are great.

December 27, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Isaac,

It's great to hear about your recent experience, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sergiu and mika were great!!!!

December 18, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi there,

It's great to hear about your recent experience, and feedback for Sergiu and Mika. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sergio has been really great in helping…

Sergio has been really great in helping me in a situation others couldnt figure out. Instead of passing me around, he worked across couple days and followed up with me to make sure my wife’s number was found and activated.
He personalised his service where he remembered our names and kept us updated on the progress of the situation.

December 18, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Anoop,

Thanks for taking the time to write such a great review! We're delighted that Sergio was able to resolve your query. If you ever need help with anything at all, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thank again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite

Fast, polite service

November 29, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to upgrade my phone and had a…

Went in to upgrade my phone and had a laugh with the guys who work here, super friendly and easy going staff.

Left the store with 2 brand new devices for my other half and I.

November 30, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey, Thanks for your awesome feedback for our team. It's great to see they made upgrading such a pleasure.
Hope you're loving your new phones.
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Godwin - Vodafone Greenwich

Godwin talked me through several possible deals and gave exemplary service with a calm and reassuring manner during my visit to Vodafone Greenwich

November 28, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Dan,

Thank you for taking the time to review, it's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Godwin today

Great service from Godwin today. Wonderful customer service keep the good work

November 28, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Nana. Thank you for your review for Godwin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited The Greenwich store and it…

I visited The Greenwich store and it was my first time. It was the best experience ever as the worker Mo and his colleague helped me and my friends . Especially Mo who was very kind smiling , gave the best advice and supported me through my plan . Would definitely recommend to friends and family. Thank you

October 24, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Ayse. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service

The customer service was extraordinary, staff mo was very friendly and very welcoming. He was very patient. He was very funny and I had a splended experience. Thank you very much

October 24, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Eda. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Experience with Mo

October 20, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Effiong,

Thanks for letting us know what an amazing job Mo did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very positive experience

Mo was very helpful and talked me through everything with just the right amount of information so I understood everything without being too overwhelmed. He also worked hard to find me good deals

October 20, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Matt,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service from both the guys at work! I didn’t get the name of the one guy, but Mo who has helping me was great. Seemed like they enjoyed the day at work.
I’ll recommend these guys to other international students looking for a uk SIM card.

October 5, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Vi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo the manager of Vodafone in Greenwich…

Mo the manager of Vodafone in Greenwich is very kind hearted. He give us discount and propose me and my mom to get a reasonable package.

October 5, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi KhungLi,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

"I had a fantastic experience at…

"I had a fantastic experience at Vodafone, and it was made even better by the exceptional service from Sergiu. He was incredibly kind and polite, making my visit a truly pleasant one. I highly appreciate his professionalism and willingness to assist. Thank you, Sergiu, for going above and beyond to ensure great customer service!"

October 5, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Sebin,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was super helpful and gave me an…

Mo was super helpful and gave me an excellent deal! 10/10

October 5, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Dasha,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook
http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

He was calm

Mohamed He was calm, patient,nice& respectful.
Made my experience good

October 4, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Amal,

Thanks for your kind words and taking your time to share this experience

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

My Vodafone advisor Godwin showed great…

My Vodafone advisor Godwin showed great customer service and found the perfect deal for me! A very nice individual who was patient and helped me very much so. Wishing you all the best, any phone queries go to Godwin!

September 26, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Haroon,

Thanks for reviewing. It's great to hear about your recent experience and how Godwin was able to help.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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