Vodafone UK - Greenwich Reviews 

227
TrustScore 5 out of 5

4.9

Unit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB


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Rated 5 out of 5 stars

I visited the Greenwich store after I lost my phone. I was stressed out losing access to my contacts. Amjad assisted me to get New phone and transfer my data into the new device. Excellent service

Company replied

Rated 5 out of 5 stars

Excellent customer service, sorted all my internet and phone contract sorted all in one day. Set up my device and gave me excellent advice. Godwin and Sergio went above and beyond to provide the best... See more

Company replied

Rated 5 out of 5 stars

I came into the Greenwich store and was greeted by Sergiu. His customer service is amazing he was friendly and really helpful and helped me find the perfect phone for me. I highly recommend him his ma... See more

Company replied

Rated 5 out of 5 stars

Great location!! Staff were friendly and helpful. Knowledgable about services and managed to get ‘round a system glitch without waiting too long. Thank-you Vodafone Greenwich 🙏

Company replied


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  • Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible friendly staff

The staff at this branch are so incredibly welcoming and sweet. Their product knowledge is outstanding and they genuinely help their customers find the best quality deals suitable for them. When I went in I was helped by Mo Keanu and sergiu. Honestly such an amazing team the company should be proud.

September 21, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Nai. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

lovelyyy lovely energetic keanu thankss

September 20, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Asena,

We're pleased to hear about this experience, and how Keanu has been able to help. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and attentive staff

Very helpful and attentive staff, Keanu was able to help me with my request quickly.

September 20, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Ellie,

Thanks for the great review! We're happy to hear our team, and Keanu provided good service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mo store manager

Mo store manager
He help me lot to get a new sim card.
As i went to another store but i didn't like his service so i didn't bought the sim from them
but mo was a very nice guy with a great attitude.

September 19, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey there,

Thanks for the lovely review and fantastic support for Mo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was very helpful and made the…

Mo was very helpful and made the process super easy and trouble free. Gave me the best deal!

September 18, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Lyra,

Thanks for the lovely review and fantastic support for Mo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Worked with sergio

Worked with sergio

Great experience he knows alot👏🏻

September 16, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Mohammad,

Thank you for reviewing your recent experience. We're pleased to hear how Sergio has been able to help!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff!

Mo was a great help in applying a screen protector to my phone :)

September 15, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Mira. Thank you for your review for Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from MO.

September 14, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Yaren. Thank you for your review for Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have had the best experience with…

I have had the best experience with Sergiu. He has a great attitude and was super helpful.

Well done!

September 14, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Sara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was excellent

September 11, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi customer,

This is lovely feedback for Mo. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Good customer service

Good customer service, fast service and great personality towards customer.

September 11, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Store Experience

Had a really difficult time dealing with Vodafone over the telephone. However, when I visited the store at Greenwich the Store Manager and his colleague Keanu (sales adviser) were beyond fantastic, opening the store till late 2 hours past normal closing time just to ensure my orders were processed. Thanks immensely gentlemen!

September 7, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Theodore,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo has given me a very nice deal and…

Mo has given me a very nice deal and really good service, thank you!

September 7, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Venessa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top-notch Service

Mr. MO is very welcoming & friendly guy. Satisfied with the offer and overall services.

September 5, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Ahmed. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in bought a charger service was…

Came in bought a charger service was quick and efficient amazing staff as-well (keanu and mo)

August 31, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi. Thank you for your review for Keanu and Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

Mo was fantastic, he went the extra mile for me and helped me with my queries and sorted me out with a new phone and broadband!

August 31, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi. Thank you for your review for Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was fantastic

Mo was fantastic! So patient in explaining all that was on offer. Super knowledgeable, and made us want to keep our business with Vodafone. Excellent work.

August 31, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hey Jennifer,

Thanks for reviewing! We're so pleased to hear about your recent experience, and the service provided by Mo.

Should you ever require any assistance, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Super quick service from Mo

Super quick service from Mo. He also answered all of my questions. 🙂 truly grateful

August 22, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Alexandra,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

He is very friendly and cleared all our…

He is very friendly and cleared all our douts

August 22, 2023
Unprompted review
Vodafone UK - Greenwich logo

Reply from Vodafone UK - Greenwich

Hi Arjun,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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