I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
Location
Switch location5 Southgate, HX1 1DL Halifax, GB
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See what reviewers are saying
The lady that served us Taz was super friendly, helpful, and really good fun, she was super patient with us and accommodated all of our needs. Great all round service from this lady, thank you.
Company replied
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... See more
Company replied
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal. He also sorted my husband out with a new phone and, again, an excellent deal. Lovely and ple... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Halifax
Written by the company
Contact info
5 Southgate, HX1 1DL, Halifax, United Kingdom
4.8
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Kirsty was an absolute gem
Kirsty was an absolute gem. Sorted me out while being funny and easy to get along with. Top service
April 10, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone and broadband
Sharon went out of her way to sort out the phone contracts and broadband, even getting a good discount. 10/10.
April 5, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kirsty was brill better than ever
Kirsty was brill better than ever. Helped out with a fraud call i received and again with a watch i had been looking at for a while .
March 19, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lisa was very helpful just needed a cup…
Lisa was very helpful just needed a cup of tea
March 16, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kirsty was amazing
Kirsty was amazing, got me best deal and what an amazing team. Highly entertained
March 10, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Taz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kirsty at the halifax store was lovely…
Kirsty at the halifax store was lovely and freindly will be asking for her to help me in the future and you should definitely consider her for store manager 😀
March 6, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Liam,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tasmia was an absolute star
Tasmia was an absolute star. As soon as I sat down, she had me howling and looked after me. Couldn't have asked for more.
February 24, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Kirsty
Great service by Kirsty. Very informative and patient. Would come back and see her again. Halifax store really helpful.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Chris,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The online Vodaphone support has become…
The online Vodaphone support has become rubbish. 1. They did not recognise the card I used many times to top up online, so my payment didnt go through. 2. No reason was stated online. 3. The support agent spoke with such a strong accent that I could not understand him - he said "is it your only phone number?" refused to explain why he asks, was rude, - and when I called again, since this one dropped the line, another agent asked "are you the OWNER of this phone?" which at least made sense. 4. but she still could not see that I d used that card numerous times to pay for thos number. 5. again, after this conversation the payment failed, she proposed me to go to the store on foot for topping up
February 16, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hi Tanya,
I’m really sorry to hear about your recent experience, it’s absolutely not the level of service we want anyone to have. Thank you for taking the time to share this, and I completely understand how frustrating it must have been to repeat yourself, face long hold times, and not feel listened to.
If you’re open to it, I’d love to help you here and make things right. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone.
You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Kirsty helped me upgrade my phone at…
Kirsty helped me upgrade my phone at such a low price and made it very clear and understanding, making my experience feel at ease and enjoyable.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Alice,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone
Kirsty was lovely very helpful and had a good chat got me a new sim quick and easy informed me of when I’m due for an upgrade which was also nice
January 31, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Hey Diane,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sharron and kirsty where amazing super…
Sharron and kirsty where amazing super helpful and got the job done with amazing discount and everything sorted.
January 7, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
The manager Sharon was amazing listened my request. Then referred me to the sales assistant Lisa, which did all my sim service kept my old number and sorted my package out.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Taz is excellent, such a great experience. Great product knowledge and excellent customer service. Walked out with a brand new phone and WiFi saving SO MUCH MONEY. What a great help
January 20, 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey mark,
Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kirsty was brilliant
Kirsty was brilliant, she gave fantastic advice and customer service. She really understood my needs and just how terrible my tech skills are! Would recommend a visit if you are looking for a new phone provider/ upgrade.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey VICTORIA,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I’d rather do face to face
I’d rather do face to face, so I used the Halifax store. I knew roughly what new tariff etc I was looking for. Kirsty looked after me so well. She looked in to absolutely everything for me and it wasn’t too much trouble. And I walked away a very happy lady. Thank you Kirsty, you were a diamond.😊
December 22, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
great service from kirtsy put me on a…
great service from kirtsy put me on a great plan and price i normally don’t go to stores and do it online but service was good and kirsty was very kind great to talk to thank you
December 13, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Nazia,
This is really lovely to hear, thanks for the review for Kirsty!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Service and help very good from the…
Service and help very good from the assistant very helpful and kind
December 12, 2025
Unprompted review
Reply from Vodafone UK - Halifax
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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