Vodafone UK - Halifax Reviews 

201
TrustScore 5 out of 5

4.8

5 Southgate, HX1 1DL Halifax, GB


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Rated 5 out of 5 stars

I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more

Company replied

Rated 5 out of 5 stars

As always polite and ready to help ,shout out to sharon and Danny ,talking me through different options for my new phone and for helping my dad with an issue with his current phone .

Company replied

Rated 5 out of 5 stars

I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... See more

Company replied

Rated 5 out of 5 stars

Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal. He also sorted my husband out with a new phone and, again, an excellent deal. Lovely and ple... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Halifax

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 5 Southgate, HX1 1DL, Halifax, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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1-star

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4.8

All reviews

(201)

40,708 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

October 2, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Graham,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lady Taz was awesome

The lady Taz was awesome. She explained everything for me and showed me all my available options. She was friendly and so helpful. Vodafone is the best value for data deals and I'm happy with the great service

October 2, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Michelle,

Thanks for letting us know what an amazing job Taz did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was very helpful.

September 30, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Natalija,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was great at helping sort our…

Matt was great at helping sort our phones. Although the internet and iPhone servers were extremely slow

September 30, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Martin,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff are friendly and helpful

The staff are friendly and helpful, eased my mind about the problem I was facing.

September 28, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Craig,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tasmia was Outstanding…

I feel that Tasmia understood my need and provided solutions and product advise that enabled me to choose a phone and plan that hit all my requirements

September 26, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Sean,

It's great to hear Tasmia has be able to help you! Thanks for sharing this, and taking the time to review.

If you ever require help, pop us over a message on via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Saif- Fantastic

Saif was, a good listener, very knowledgeable, sort to meet customers needs and not follow some selling plan. A good communicator. Had clarity and a willingness to help if at all possible.

September 21, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi John. Thank you for your review for Saif. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hi Lisa has been absolutely fantastic…

Hi Lisa has been absolutely fantastic couldn’t have more helpful xx

August 11, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Karen,

Thanks for the lovely review and fantastic support for Lisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help with mobile broadband and mobile phones. …

Mat and Lisa were very helpful and friendly and helped me find a good deal for my mobile broadband and mobile phones. Very good customer service.

August 9, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Helen. Thank you for your review for both Mat and Lisa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic service let me know if the best be offers available Lisa and Matt are fab duo team

August 9, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi William,

Thanks for your lovely review for Lisa and Matt. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great customer service

August 8, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Maria,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cashback

Saved me money and got money as cashback with the latest model. Fantastic service by Taz!

August 7, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Christopher,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lisa

Lisa, was very helpful. She explained what would be the best for me.

July 31, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Garry,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lisa from Halifax was super

July 31, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Helen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tasmia was brilliant

Tasmia was brilliant. Helped me alot! Great service

July 30, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Kevin. Thank you for your review for Tasmia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lisa was brilliant

Lisa was brilliant. Looked after and entertained my children while we sorted out an upgrade and a new SIM only

July 24, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Sally,

This is a great review for Lisa. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Hafsah was Brilliant!

Hafsah was an absolute delight and is a credit to the store. The young girl was training up but still managed to answer all my questions and helped me transfer all my content from my old phone to my new.

July 19, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hi Linda. Thank you for your review for Hafsah. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly,

Saw saif in the halifax store and he was Friendly,, fantastic,, and great customer service,, would definitely recommend him to anyone

July 14, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Lucy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great deals good company looking…

Great deals good company looking forward to more good deals

June 20, 2023
Unprompted review
Vodafone UK - Halifax logo

Reply from Vodafone UK - Halifax

Hey Miroslav,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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