I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
5 Southgate, HX1 1DL Halifax, GB
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I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
As always polite and ready to help ,shout out to sharon and Danny ,talking me through different options for my new phone and for helping my dad with an issue with his current phone .
Company replied
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... See more
Company replied
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal. He also sorted my husband out with a new phone and, again, an excellent deal. Lovely and ple... See more
Company replied
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5 Southgate, HX1 1DL, Halifax, United Kingdom
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The lady Taz was awesome. She explained everything for me and showed me all my available options. She was friendly and so helpful. Vodafone is the best value for data deals and I'm happy with the great service

Reply from Vodafone UK - Halifax
Very helpful & friendly and professional.

Reply from Vodafone UK - Halifax
Matt was great at helping sort our phones. Although the internet and iPhone servers were extremely slow

Reply from Vodafone UK - Halifax
The staff are friendly and helpful, eased my mind about the problem I was facing.

Reply from Vodafone UK - Halifax
I feel that Tasmia understood my need and provided solutions and product advise that enabled me to choose a phone and plan that hit all my requirements

Reply from Vodafone UK - Halifax
Saif was, a good listener, very knowledgeable, sort to meet customers needs and not follow some selling plan. A good communicator. Had clarity and a willingness to help if at all possible.

Reply from Vodafone UK - Halifax
Hi Lisa has been absolutely fantastic couldn’t have more helpful xx

Reply from Vodafone UK - Halifax
Mat and Lisa were very helpful and friendly and helped me find a good deal for my mobile broadband and mobile phones. Very good customer service.

Reply from Vodafone UK - Halifax
Absolutely fantastic service let me know if the best be offers available Lisa and Matt are fab duo team

Reply from Vodafone UK - Halifax
Saved me money and got money as cashback with the latest model. Fantastic service by Taz!

Reply from Vodafone UK - Halifax
Lisa, was very helpful. She explained what would be the best for me.

Reply from Vodafone UK - Halifax
Tasmia was brilliant. Helped me alot! Great service

Reply from Vodafone UK - Halifax
Lisa was brilliant. Looked after and entertained my children while we sorted out an upgrade and a new SIM only

Reply from Vodafone UK - Halifax
Hafsah was an absolute delight and is a credit to the store. The young girl was training up but still managed to answer all my questions and helped me transfer all my content from my old phone to my new.

Reply from Vodafone UK - Halifax
Saw saif in the halifax store and he was Friendly,, fantastic,, and great customer service,, would definitely recommend him to anyone

Reply from Vodafone UK - Halifax
Great deals good company looking forward to more good deals

Reply from Vodafone UK - Halifax
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