I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... See more
Company replied
Location
Switch locationUnit 4 , Victoria Centre, HG1 1AE Harrogate, GB
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Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... See more
Company replied
Tom is an excellent assett to your company, he took the time to go through everything and didnt make me feel stupid for asking to many questions.
Company replied
We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Harrogate
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, United Kingdom
4.8
Excellent
197 reviews
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Matt was extremely helpful ans i…
Matt was extremely helpful ans i formative and looked at the best deal for me. Tbere was no rush and everything was explained.
January 25, 2026
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Sara,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was engaging and informative
Matt was engaging and informative
January 17, 2026
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Melanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful & handled…
Alex was extremely helpful & handled the upgrade, efficiently & clearly.
The only reason I didn’t give 5* was because the system is so very slow!
January 24, 2026
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Rachel,
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex at Harrogate
Alex at the Harrogate branch was nothing but helpful. He went through the upgrade process step by step and answered all my questions thoroughly so I understood. He guided me through the Vodafone app explaining how to find the information I need if needed. Alex gave the best customer service and was really friendly. Thank you for such a smooth experience
January 23, 2026
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Hayley,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called into the shop today after seeing…
Called into the shop today after seeing the phone deals on offer. Met Cameron who couldn't have been more helpful. He explained everything that I needed to know and more. Very pleased with the deal he put together for me. I would highly recommend him to anyone
January 21, 2026
Unprompted review
Reply from Vodafone UK - Harrogate
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb - Tom
Tom in the Harrogate store has been - as ever - incredibly helpful. He is brilliantly customer focused, knowledgeable and helpful. I can recommend him highly.
I have also seen Dan before who I similarly rate. Excellent service!!
January 21, 2026
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Lee
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media
team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Harrogate
Hey Mrs O Evans,
Thanks for the lovely review and fantastic support for Kyle and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was very happy with the advisor Kyle…
I was very happy with the advisor Kyle and his manager Dan, I bought a fold phone on a very good price and it was great experience, I will make sure they are in my book!
January 3, 2026
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Beauty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was fantastic
Alex was fantastic, especially for his first week in the job. Always great service in the Harrogate Vodafone
December 24, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Stuart,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Thomas were super helpful…
Alex and Thomas were super helpful getting me the best deal possible, and were really patient with my 4 year old daughter!
December 21, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Mrs Spence,
Thanks for the lovely review and fantastic support for Alex and Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I lt was a really helpful experience…
I lt was a really helpful experience and I feel that Matt did a great job getting me the best deal.
December 20, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Jason,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt the Superstar
Matt was really helpful! Gave us plenty of options and gave us an amazing deal for both of our phones which we weren't expecting. He was also a great colleague to chat to. Made us feel so welcome, gave us professional knowledge and we had a great laugh with him. Im normally nervous going to tech places as im not as knowledgeable but I felt totally at ease today- will highly recommend Matt!!!
December 19, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey James,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such a lovely worker
Such a lovely worker — very friendly, patient, and helpful. Great customer service!!!
December 16, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Maria,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was amazing from start to finish
Alex was amazing from start to finish. Found us the best deal possible whilst also being transparent and accommodating to what we needed. What made it even more of an accomplishment was it was his first ever sale. He also made sure our kids had plenty to do and colour in while us as parents got everything completed. Thank you and highly recommended!!!
December 14, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Customer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade with matt harrogate
The advisor matt in the harrogate store was superb in how he dealt with my upgrade very knowledgeable and very good customer service
December 12, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional help
Kindness, patience and a detailed knowledge of what they were selling made our visit a pleasant experience
Thank you Cameron,Matt,Tom and Dan
December 6, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Owen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Just the most brilliant & helpful staff.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone Upgrade - Tom was great!
Tom was brilliant! Top class customer service! I went in looking for a phone upgrade and to get all of my family under one plan and Tom made the entire process so easy. He was knowledgeable, friendly, polite and so quick. He was able to answer all questions I had, knew a lot of detail about each of the phones I was looking at and very very personable.
November 16, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Sukhi,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was not only professional by also…
Tom was not only professional by also kind & helpful
November 9, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi. We're happy to hear that the service was professional, kind, and helpful. We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was very helpful on upgrading…
Cameron was very helpful on upgrading my phone to the 17
Help me reduce my costs
November 9, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi. We're glad you found our assistance helpful with your phone upgrade and reducing costs. We appreciate you taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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