I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... See more
Company replied
Location
Switch locationUnit 4 , Victoria Centre, HG1 1AE Harrogate, GB
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Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... See more
Company replied
Tom is an excellent assett to your company, he took the time to go through everything and didnt make me feel stupid for asking to many questions.
Company replied
We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Harrogate
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, United Kingdom
4.8
Excellent
197 reviews
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Tom was very helpful
April 8, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Harrogate
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Cam
Great experience with Cam in the Harrogate store. So supportive with my Mum who needed lots of patience and explanation. Thank you
April 7, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harrogate shop visit
Superb, face to face contact with Tom from Harrogate shop. Upgrading to new phone. Explained everything simply & clearly. Very patient & helpful, as usual.
March 27, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Just been into the Harrogate store and…
Just been into the Harrogate store and Isaac was very helpful in sorting a new phone and sim for an electric gate. Would highly recommend
March 21, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi David,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I’ve had really great service from…
I’ve had really great service from Jordan at Harrogate
February 20, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Helen,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom is Harrogate is amazing
In a world with poor service , to have Tom from Harrogate was a breath of fresh air . He was amazing . The service was seamless. He was so professional, polite and nothing was too much effort. He was so good . An asset to vodaphone .
Nigel
February 16, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Nigel, thanks for the awesome feedback for Tom 😊 All the best, The Vodafone Social Media Team
Harrogate store - brilliant Dawn was outstanding yesterday and…
Dawn was outstanding yesterday and today. Nothing was too much trouble. Knowledgeable and keen to help without any pressure. The Harrogate store was welcoming all the staff helping everyone - a great atmosphere.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Nicholas, Thanks for your feedback for Dawn in Harrogate 😊 All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Harrogate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant service
I had problems finding my account to arrange Euro data roaming. Dawn couldn't access my account either. She persisted and, with Dan's help, discovered I was with a third party company. They helped me get back with Vodafone direct, get the data roaming - and reduce my monthly bill! They were fantastic in how they went about this and I'm very grateful.
February 7, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Norman,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really good customer service today.Dawn…
Really good customer service today.Dawn was excellent, so helpful and professional, and patient ! She is definitely an asset to Vodafone.Thanks so much Dawn 😁
February 9, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Janet. Thank you for your review for Dawn. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All round great experience
Dawn at the Harrogate store was very helpful in sorting out our package to add mobile plans onto our existing broadband and managed to fulfill all of our requirements.
February 8, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Sam. Thank you for your review for Dawn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom’s been great!
Tom’s been great! Answered any questions I had and made the process very simple. Top man
January 20, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hello, Isaac,
It's always our aim to provide a helpful service, so it's great to hear that Tom delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Staff really helpful and looking for best offers for customer
January 19, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Hello, Helen,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service and help with id…
Great customer service and help with id verification
January 16, 2025
Unprompted review
Reply from Vodafone UK - Harrogate
Thanks for your five star review, Kailum. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom is an amazing professional
Tom is an amazing professional, so many useful information we received that we did not even had to ask. Huge knowledge, kind, funny and most of all PROFESSIONAL.
Vodafone Harrogate=Tom
Top man
December 30, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Kadrije. Thank you for your review for Tom. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danny @Harrogate is a Legend
I have been with Vodafone circa 20 years
And by far on my latest and previous upgrades Danny at Harrogate is above 1st class He just gets it he understands the customer needs and delivers a solution in a personable and professional manner When it’s said that someone goes the extra mile Danny goes the extra 10 miles
Thank you Danny yet again from Mark E
December 24, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Mark. Thank you for your review for Danny. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic team
Dan and the team made the upgrade experience so easy making sure we got everything we need
December 24, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Thomas. Thank you for your review for Dan and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan and Isaac helped fix my phone and e…
Dan and Isaac helped fix my phone and e sim issues v quickly. Thanks guys. Saved the day !
December 11, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi David, thanks for the great feedback for Dan and Isaac, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Isaac and Cam
Excellent service from Isaac and Cam. Great advice on Black Friday deals and saved my money on my broadband
November 28, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Dan,
Thanks for sharing your fabulous feedback for Isaac and Cam. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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