I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... See more
Company replied
Location
Switch locationUnit 4 , Victoria Centre, HG1 1AE Harrogate, GB
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Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... See more
Company replied
Tom is an excellent assett to your company, he took the time to go through everything and didnt make me feel stupid for asking to many questions.
Company replied
We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Harrogate
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, United Kingdom
4.8
Excellent
197 reviews
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Excellent assistance
Excellent assistance. We actually went somewhere else first but the service was terrible and our experience with Tom was exceptional. He was knowledgable, friendly and surpassed customer experience. He got us a great result and I now understand how it all works! Highly recommended.
July 2, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hey there!
Thank you for your review. I'm glad Tom was able to help you. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
If you need a mobile plan go to Vodafone
In particular Isaac but in fact all of your team at the Harrogate Vodafone branch were kind patient never condescending to a very dyslexic woman of a certain age. They were all working out which plan and add ons I needed to be able to phone my children in Israel. Your Harrogate team are to be commended. I would happily recommend not just Vodafone but especially Issac & the Harrogate branch.
Yours
Lisa Guinness
June 22, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hello, Lisa
Thanks for writing such a lovely review and recommendation. It's wonderful that you received a great experience from Isaac in our Harrogate branch, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Fantastic service tom was more than…
Fantastic service tom was more than helpful. Best service in Harrogate.
June 26, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hello, David,
Thanks for leaving us a review! It's great to hear that you received a great service from Tom in our Harrogate store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Amazing service
Amazing service. Really helpful and knowledgeable.
Really pleased with the service.
June 16, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Lyn,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cameron was so helpful and…
Cameron was so helpful and knowledgeable. Made our life much easier, thank you.
May 25, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Ian. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dawn was amazingly helpful in improving…
Dawn was amazingly helpful in improving my contracts and saved me £’s on my account. What a star :)
May 14, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Graham,
It's great to hear about your recent experience and feedback for Dawn. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent team work at Harrogate branch
I was very impressed with Vodafone Harrogate branch's staff for their huge patience and great knowledge about their products.
Dawn kindly helped me solve my iPhone's messages sending barrier problem with Tom's help when necessary!
Dawn and Dan answered my enquiry for a potential new iPad contract.
Their team work was excellent helping each other to help me answer all my questions so that I could get a wiser decision in the end.
Thank you so much for your time, attention, understanding and tremendous help Dawn, Dan and Tom!
All the very best to you for everything!
See you around another time.
April 24, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Tom was really helpful and friendly
Tom was really helpful and friendly! Great service
April 20, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Evie,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good knowledge and a great service…
Good knowledge and a great service offered.
April 13, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Ian,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Cameron was extremely helpful and…
Cameron was extremely helpful and answered any questions we had in helping us decide on the correct plan for us.
April 5, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Tasha,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tito was amazing and did a great job…
Tito was amazing and did a great job helping me and my mother in law. He was very polite and is a great asset to Vodafone.
April 3, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Rebecca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I have had the best customer experience…
I have had the best customer experience eith Tom when purchasing my new phone. He could not have been more helpful in getting me set up properly. No query was too much for Tom to address and set me up.
Perfect experience.
March 14, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Jayne,
This is such a great review for Tom. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tom is polite
Tom is polite, knowledgable and efficient. A nice lad to deal with
February 19, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Norma, Thanks for your lovely feedback for Tom.
All the best, The Vodafone Social Media Team
All good in Harrogate
Tom who helped rectify an issue isolated the issue and sorted a far better plan was really helpful.He was an excellent example for the company
January 22, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Bill,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dawn matthews sirted my issue quickly
January 5, 2024
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Richard,
Thanks for the lovely review and fantastic support for Dawn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tom was super helpful and really…
Tom was super helpful and really informative. Great guy, great experience
December 14, 2023
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Carolyn,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
New IPhone 15 pro
Good customer experience due to Isaac - Harrogate team member
December 12, 2023
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Andrew,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, made the change from EE to Vodafone very simple, thanks to all the staff that went above and beyond. Thanks to Isaac for great service.
December 11, 2023
Unprompted review
Reply from Vodafone UK - Harrogate
Hi Stephen. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was excellent!
November 14, 2023
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Max,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Looking for a new phone
I have had the best service from a member of staff called Tom and can not praise him enough.
November 8, 2023
Unprompted review
Reply from Vodafone UK - Harrogate
Hey Linda,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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