I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... See more
Company replied
Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB
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I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... See more
Company replied
Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... See more
Company replied
Tom is an excellent assett to your company, he took the time to go through everything and didnt make me feel stupid for asking to many questions.
Company replied
We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... See more
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Unit 4 , Victoria Centre, HG1 1AE, Harrogate, United Kingdom
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Cameron really listened to everything that we wanted and got us a better deal then we can in for. Brilliant customer service.
Credit to the company. Nice to have a Newcastle united fan in store!

Reply from Vodafone UK - Harrogate
Very helpful offered many different options to help me and was all sorted efficiently

Reply from Vodafone UK - Harrogate
Decided to come in for a new phone. I was worried about it all but Cameron was really reassuring about everything, explaing things in detail and took his time to make sure I was happy

Reply from Vodafone UK - Harrogate
Tom and Dan couldn’t have been more helpful. We were in an extremely complicated and tricky position and they sorted us right out

Reply from Vodafone UK - Harrogate
Very helpful and satisfied with the assistance of ordering a phone and transfer when it arrived, thank you Cameron and Dan

Reply from Vodafone UK - Harrogate
Really pleased with Cameron in Vodafone, really pleasant experience

Reply from Vodafone UK - Harrogate
I have visited the Vodafone store in Harrogate twice recently. Your member of staff called Cameron helped me on both occasions. I also observed him helping other customers and his colleagues too. He is so helpful, so knowledgeable and very patient. He is a credit to Vodafone so please pass on this positive feedback to him. Thank you Susan Hart

Reply from Vodafone UK - Harrogate
Very patient and excellent customer service.

Reply from Vodafone UK - Harrogate
As a very anxious person about changing phones, the sales assistant Cameron in Harrogate was fantastic and made my mum feel at ease the whole way! Thank you!

Reply from Vodafone UK - Harrogate
Very good service, Cameron and the team were great

Reply from Vodafone UK - Harrogate

Reply from Vodafone UK - Harrogate
Dealt with Cameron, Tom and Dan in store at Harrogate, helpful, informative and happy staff, made the whole experience pleasurable- thanks guys

Reply from Vodafone UK - Harrogate
Very polite and helpful staff. Reprogrammed my phone very quickly even though they are always very busy.

Reply from Vodafone UK - Harrogate
Having considered having a new smartphone with Tesco , I visited the Vodafone Harrogate store and was so impressed with your man Cameron Eastwood, I’m now fully paid up Vodafone customer with a new smartphone, Cameron has helped me transition from my old mobile and helped me enormously to help me use my new device, I am impressed with the level of customer service and delighted with the end result

Reply from Vodafone UK - Harrogate
The individual that advised was extremely helpful, personable and made me feel comfortable. She also managed to find a better plan for my needs.

Reply from Vodafone UK - Harrogate
Tom was extremely knowledgable about the complete upgrading process and explained each section in terms that could be easily understood.
Great service.

Reply from Vodafone UK - Harrogate
Excellent personal service and very professional

Reply from Vodafone UK - Harrogate
Tom in store has been amazing in assisting me with my options to upgrade and allowing me to make an informed decision

Reply from Vodafone UK - Harrogate
Issac and Cameron are two dubious characters, really good experience with them both, trusted their recommendation

Reply from Vodafone UK - Harrogate
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