The Three rep explained what the problem was, why it's happening and how to avoid it happening again - then fixed the problem. Couldn't ask for better service!
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Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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See what reviewers are saying
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... See more
Company replied
Steve helped me in store today, not only did he awnser all my quireies but he also saved me a massive amount of money. His work ethics was amazing and it made the whole experience very enjoyable. Very... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hastings
Written by the company
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
4.9
Excellent
278 reviews
Asks customers to review
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Harry was great at helping me renew my…
Harry was great at helping me renew my contract. Highly recommend
July 17, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hi Laura, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
The Three rep explained what the…
The Three rep explained what the problem was, why it's happening and how to avoid it happening again - then fixed the problem. Couldn't ask for better service!
July 9, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Judy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 2xl
Thanks again,
Vodafone Social Media Team
Ben in the Hsstings branch was…
Ben in the Hsstings branch was excellent. Efficient and quick. Read my mood, in a hurry, not chatty and needing to get my phone back up and running asap. Thank you for making it quick.
June 24, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Dorin,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was extremely helpful lowering my…
Ben was extremely helpful lowering my broadband price & increasing the speed ! Very patient with my dad too :) thanks
June 26, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Krystyna,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing
Steve helped me in store today, not only did he awnser all my quireies but he also saved me a massive amount of money. His work ethics was amazing and it made the whole experience very enjoyable. Very happy with my new purchase
June 24, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very good
Very good. Whole team was really friendly. Harry, Ben and Steve were very helpful. Managed to do me a good deal on a sim only contract
June 23, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Telisha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great staff and fast Upgrade!
Great staff (Steve) ... very easy upgrade less than 30mins
Very Happy!
June 16, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hastings
Hey Garham,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful team
Very helpful team, always happy with the service in the Hastings store. Went in the other day to upgrade my phone and was served by Connor. Great and friendly service and the process was easy and smooth.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Alice,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from Ben at Vodafone Hastings
I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.
April 5, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service
I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend
June 1, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Jennifer,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lovely staff
Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey David,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service…
Great customer service that helped reduce my bill and took the stress out of the process.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
5 star service
Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!
May 11, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went in to the vodofone store in Hastings
I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂
May 9, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Amy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good member of staff
Very patient, polite member of staff, Katie, who took time to listen to our needs and help us with getting more suitable contracts and add accessibility flags
May 9, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Sally,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben’s Efficient & friendly service
Efficient & friendly service; good atmosphere there.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Roche,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband
Spoke to Connor to upgrade my broadband. Simple process with everything explained well.
April 24, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hi Pete, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Went get help as I enter friendly staff
Went get help as I enter friendly staff
April 24, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were so helpful
The staff were so patient, helpful and understanding. They resolved my issues with no fuss.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Mitchell,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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