Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
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Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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See what reviewers are saying
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more
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Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hastings
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
4.9
Excellent
289 reviews
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Great service from Ben at Vodafone Hastings
I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.
April 5, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service
I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend
June 1, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Jennifer,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lovely staff
Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey David,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service…
Great customer service that helped reduce my bill and took the stress out of the process.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
5 star service
Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!
May 11, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went in to the vodofone store in Hastings
I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂
May 9, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Amy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good member of staff
Very patient, polite member of staff, Katie, who took time to listen to our needs and help us with getting more suitable contracts and add accessibility flags
May 9, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Sally,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben’s Efficient & friendly service
Efficient & friendly service; good atmosphere there.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Roche,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband
Spoke to Connor to upgrade my broadband. Simple process with everything explained well.
April 24, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hi Pete, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Went get help as I enter friendly staff
Went get help as I enter friendly staff
April 24, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were so helpful
The staff were so patient, helpful and understanding. They resolved my issues with no fuss.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Mitchell,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing staff
Amazing staff, Katie and Harry were brilliant. So helpful all the staff.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben was so helpful at our discussions…
Ben was so helpful at our discussions when he gave the options l could have for a new phone & the procedure to block the phone l had lost.
I highly recommend this man.
April 13, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor made the whole transaction easy…
Connor made the whole transaction easy and painless. Thank you Connor!
April 14, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Lynne,
Thanks for the lovely review and the fantastic support you’ve shown for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb service from connor and staff
Superb service from connor and staff, defo staying with vodaphone
April 9, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Avoid this Store, Go to Another Vodafone shop
Some members of staff are rude and pretty sure they arn't telling the truth. Very unprofessional. I have been trying to collect my delivered order from them for a week and they won't release it despite me being told by main office that everything is in order 4 times. The store manager won't even come out of the office to deal with a complaint which has been going on a week. Suggest you visit any other store but this one.
April 2, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey,
I am sorry to hear about your recent experience, I appreciate how frustrating this can be.
Please reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great staff friendly helpful and polite
Great staff friendly helpful and polite
Ben was especially helpful in finding a new broadband deal for me
March 26, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Valerie,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry and Jack brilliant!
Harry and Jack were brilliant at sorting out our mobile phone probl
March 14, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Arthur,
Thanks for the lovely review and fantastic support for Harry and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visit Vodafone shops for the best service
I went to the Vodafone shop in Hastings as I was having problems with a new contract I was sold over the phone by Vodafone. Harry was brilliant and extremely kind and helpful. Great customer service skills. I am now back to where I wanted to be with my phone and a great new contract. Thank you very much.
March 13, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Ginny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben was extremely helpful
Ben was extremely helpful, a great experience all round!
March 6, 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Annabelle,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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