Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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See what reviewers are saying
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more
Company replied
Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hastings
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
4.9
Excellent
289 reviews
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Excellent customer Service!
Excellent customer Service!
My sim card had stopped working and I desperately needed my phone to work. The two amazing members of staff sorted it out and even gave me a slightly lower price on my contract!
November 15, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Scam on my iphone
I had a problem with a company regarding storage on my iPhone. I went into the local Hastings branch and Genevieve was so very helpful. She told me it was a scam after looking at my iPhone. Genevieve then proceeded to show me how to tell the amount of storage and more information regarding scams.etc.
Genevieve was kind, really efficient and didn’t make me feel stupid for not understanding. I am 76 and sort of computer and phone literate but need help sometimes.
Thank you Genevieve your attitude, professional knowledge and caring was much appreciated.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Hastings
Hi. We're so glad to hear that our team member was able to help you with your iPhone storage issue and provide clarity regarding potential scams. We appreciate you acknowledging their efficiency, kindness, and expertise. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Explained everyth ing insulation details excellent
October 29, 2025
Unprompted review
Reply from Vodafone UK - Hastings
Hi. We're glad you found the installation details helpful and the explanation excellent. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was very helpful and made the…
Thomas was very helpful and made the experience very smooth and was happy to help.
October 11, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
A big thank you to Emily for her help…
A big thank you to Emily for her help and patience in setting up my new phone and contract. It took two visits to sort out the issue my fault not Emily's. A big thank you again.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Hastings
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thomas was very helpful fıx my phone…
Thomas was very helpful fıx my phone problems and helpıng me choose new phone
October 6, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Emily at Hastings branch was super…
Emily at Hastings branch was super helpful.
She was really knowledgeable and was able to upgrade my device & plan smoothly, best of all I've saved £16 a month by swapping my broadband services to Vodafone too!
Emily was polite and friendly but really professional and went the extra mile. Thankyou
October 4, 2025
Unprompted review
Reply from Vodafone UK - Hastings
Hey Joanna,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thomas in Hastings was excellent and…
Thomas in Hastings was excellent and helped me upgrade my 2 iphones
There were some system issues that he was upfront and clear about but sorted it out and i am very thank you !!
October 4, 2025
Unprompted review
Reply from Vodafone UK - Hastings
Hey Aysel,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie senior store manager was…
Katie senior store manager was extremely helpful and reduced my bill!
Highly recommend.
September 19, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Went in to the Vodaphone shop in…
Went in to the Vodaphone shop in Hastings had a really helpful conversation with Emily came away very happy
September 11, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Wayne at the Hastings branch was…
Wayne at the Hastings branch was exceptional and gave excellent information and advice on everything ans was very hellful indeed ! Thank you
September 10, 2025
Unprompted review
Reply from Vodafone UK - Hastings
Hey Eric,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom done an amazing job and myslef and…
Tom done an amazing job and myslef and my husband was very happy with his customer service
Great job
Hastings in the shopping centre
September 6, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that you and your husband were very pleased with the wonderful service provided at Hastings in the shopping center. Thank you for sharing your positive experience!
Thanks,
Vodafone Social Media Team
Thomas is absolute legend
Thomas is absolute legend, I’ve had problems all morning about my issues and he sorted them out in 10 minutes. Great help
September 5, 2025
Unprompted review
Reply from Vodafone UK - Hastings
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tom who served us was excellent and…
Tom who served us was excellent and highly professional in his conduct and explained everything to us for updating our mobile phone account and broadband account
September 5, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service from Emily … and thanks…
Great service from Emily … and thanks for sorting my issue
August 29, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great customer services
Wayne was super helpful discussing all options today in store and getting me the best deal.
August 26, 2025
Unprompted review
Reply from Vodafone UK - Hastings
Hey Edlyn,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect customer service skills and…
Perfect customer service skills and very polite and professional.
August 22, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Emily was very accommodating.
Emily was very accommodating, she answered all of my questions as I was worried about trading my phone in but I now feel very at ease about the whole thing and walking away with a smashing deal too. Thank you.
August 19, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Helped us fully understand everything
Helped us fully understand everything we needed & we’re unsure of. Thomas managed to help us with everything we needed & more.
August 17, 2025
Unprompted review
Reply from Vodafone UK - Hastings
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful.
Thanks,
Vodafone Social Media Team
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