Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more
Company replied
Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
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46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
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My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frustrating call with Onecom. Explained our options in detail and in layman's terms. She spent time and was careful to ensure we understood everything we needed. I doubt we'll ever leave Vodafone because of this experience - I hope she's appreciated as she made our experience soooo much easier than it could have been

Reply from Vodafone UK - Hastings
Katie is always so friendly and helpful. Excellent service.

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options.
They were able to save us money on our existing plans. We travel quite a distance to always visit the Hastings Vodaphone store We have always received 5* care. Thank you ladies. Karen and Katie.

Reply from Vodafone UK - Hastings
Emily and Katie were incredibly helpful, they helped me streamline all of the numbers for my account, upgrading the contracts and saving me money whilst ensuring that I had exactly what I needed...and all in my lunch break! Really pleased with my new phone as well!!

Reply from Vodafone UK - Hastings
Very helpful and kind, made sure I understood the new handset .

Reply from Vodafone UK - Hastings
Absolutely wonderful, attentive service from Jack & the team at Hastings branch.

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Harry was a brilliant help such a bright young gentleman and helped me such an old guy understand and help me get my broadband

Reply from Vodafone UK - Hastings
Jack listened well. He knew what we needed in our contract. He delivered!

Reply from Vodafone UK - Hastings
Emily talked me through everything brilliantly. Superb experience. Highly recommend this store. Took broadband on top of my new contract.

Reply from Vodafone UK - Hastings
Jack was very helpful and managed to get me a good price on an upgrade with unlimited data

Reply from Vodafone UK - Hastings
Katie was great. I went in store the service was 10/10 very pleased customer

Reply from Vodafone UK - Hastings
Katie made magic work ! Well done!! Thanks so much

Reply from Vodafone UK - Hastings
Katie was absolutely wonderful and helped us with everything!!!!

Reply from Vodafone UK - Hastings
Jack was very helpful and patient.

Reply from Vodafone UK - Hastings
The lovely ladies helping us in the Hastings branch (Emily and Katie) were both knowledgeable as well as friendly. Happy to chat while they dealt with our setup.

Reply from Vodafone UK - Hastings
Jack was very helpful. Helped with getting us into our Vodafone account and then done a sim upgrade!

Reply from Vodafone UK - Hastings
Katie was excellent. Searched for best deal, handled the documentation really efficiently, was charming and friendly.

Reply from Vodafone UK - Hastings
Emily was patient and did a lot of research regarding the tow best contacts for my needs. Very reassuring. Good.

Reply from Vodafone UK - Hastings
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