Vodafone UK - Hastings Reviews 

289
TrustScore 5 out of 5

4.9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Rated 5 out of 5 stars

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more

Company replied

Rated 5 out of 5 stars

Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more

Company replied

Rated 5 out of 5 stars

Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more

Company replied

Rated 5 out of 5 stars

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more

Company replied


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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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1-star

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4.9

All reviews

(289)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Impressed with customer service 👏

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frustrating call with Onecom. Explained our options in detail and in layman's terms. She spent time and was careful to ensure we understood everything we needed. I doubt we'll ever leave Vodafone because of this experience - I hope she's appreciated as she made our experience soooo much easier than it could have been

March 2, 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Katie is always so friendly and helpful. Excellent service.

February 21, 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey there,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The advisor Emily was very helpful

February 20, 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Marie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Both Emily and Katie were amazing

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options.
They were able to save us money on our existing plans. We travel quite a distance to always visit the Hastings Vodaphone store We have always received 5* care. Thank you ladies. Karen and Katie.

February 19, 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily and Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service!

Emily and Katie were incredibly helpful, they helped me streamline all of the numbers for my account, upgrading the contracts and saving me money whilst ensuring that I had exactly what I needed...and all in my lunch break! Really pleased with my new phone as well!!

February 11, 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and kind


Very helpful and kind, made sure I understood the new handset .

February 5, 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Amanda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Absolutely wonderful, attentive service from Jack & the team at Hastings branch.

January 7, 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Catherine,

Thanks for the lovely review and fantastic support for Jack & the team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely harry helped us

Lovely harry helped us

January 11, 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Sinia,

Thanks for the lovely review and fantastic support for harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry was a brilliant help such a…

Harry was a brilliant help such a bright young gentleman and helped me such an old guy understand and help me get my broadband

January 10, 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Lola,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack listened well

Jack listened well. He knew what we needed in our contract. He delivered!

January 9, 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Marguerite,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily talked me through everything…

Emily talked me through everything brilliantly. Superb experience. Highly recommend this store. Took broadband on top of my new contract.

January 3, 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Oliver,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was extremely helpful

Jack was very helpful and managed to get me a good price on an upgrade with unlimited data

January 2, 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Deborah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was great

Katie was great. I went in store the service was 10/10 very pleased customer

December 27, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Jamie,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie made magic work

Katie made magic work ! Well done!! Thanks so much

December 17, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Virginia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was absolutely wonderful and…

Katie was absolutely wonderful and helped us with everything!!!!

December 17, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Josephine,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful and patient.

Jack was very helpful and patient.

December 8, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey there,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lovely ladies helping us in the…

The lovely ladies helping us in the Hastings branch (Emily and Katie) were both knowledgeable as well as friendly. Happy to chat while they dealt with our setup.

December 9, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey KLS,

Thanks for the lovely review and fantastic support for Emily and Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful

Jack was very helpful. Helped with getting us into our Vodafone account and then done a sim upgrade!

December 5, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Mary,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was excellent

Katie was excellent. Searched for best deal, handled the documentation really efficiently, was charming and friendly.

November 20, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was patient and did a lot of…

Emily was patient and did a lot of research regarding the tow best contacts for my needs. Very reassuring. Good.

November 18, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

We're happy to hear that the research and care provided met your needs. It's great to know that the service was reassuring! We appreciate your feedback.

Vodafone Social Media Team

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