Vodafone UK - Hastings Reviews 

289
TrustScore 5 out of 5

4.9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Rated 5 out of 5 stars

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more

Company replied

Rated 5 out of 5 stars

Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more

Company replied

Rated 5 out of 5 stars

Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more

Company replied

Rated 5 out of 5 stars

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more

Company replied


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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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4.9

All reviews

(289)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Thomas was great

Thomas was great! Good explanation and got a good deal thanks to him! Thanks🙏🏻

August 13, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hi Emilio,

Thank you so much for your wonderful review and the amazing support you’ve shown for Thomas —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly service and helped me save…

Friendly service and helped me save money. Thanks Katie

August 9, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Joanna,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service and Katie was very…

Very good service and Katie was very helpful

August 6, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Tammy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Nothing was to much trouble. Thanks Emily

August 6, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The young lady who helped me was very…

The young lady who helped me was very understanding with my lack of tech knowledge. Especially gracious when I misunderstood what she said and couldn’t tell her my address, quite embarrassing, but we did laugh and got there in the end!

July 16, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Richard,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient issue resolution.

Thomas quickly resolved the issue with my Vodafone account and it was all done with a smile. I left completely satisfied with the assistance I had received.

July 5, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Melissa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Katie was very helpful and informative. Amazing service. Thank you and highly recommended.

July 5, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Ania,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne was very helpful!

July 4, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas at Vodafone Hastings

Thomas was courteous, professional and extremely helpful. I thought the process would take much longer but he was efficient in getting everything done.

July 2, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Louise,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful very

Helpful very
Thomas was brilliant and didn’t patronise or manslane to me
He’s great

July 3, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Jane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very helpful

Was very helpful

June 27, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Badri,

Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

i was served by wayne what a lovely man…

i was served by wayne what a lovely man so helpful and patient and funny

June 9, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hi Holly-marie.

We're so happy to hear about the great assistance you received by agent Wayne! It's wonderful to know the service was helpful, patient, and even funny.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne was brilliant in supporting to…

Wayne was brilliant in supporting to change three plans. Couldn’t have asked for a better service. Thank you

June 8, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hi Isobel, we are pleased to hear about your fantastic experience. It's great to hear Wayne was helpful and delivered an excellent service. Thank you for your 5 star feedback and continued loyalty. We hope you enjoy your new plans.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was greeted by Kate and she answered…

I was greeted by Kate and she answered all my questions and sorted me out with a good deal. Wayne also helped out in this process.

Then they both had to leave as it was near the end of the day and I got helped by Emily - she processed my order the rest of the way. She was extremely efficient and friendly and answered all my questions and took care of everything. She has a very nice helpful attitude as did Kate and Wayne.

June 2, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Stefan,

Thanks for the lovely review and fantastic support for Kate, Wayne and Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Full marks very good at her

June 2, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, would highly recommend
Thomas helped me sort out my phone!

June 1, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Dean,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb

Excellent customer service from Emily, even with system issues she went the extra mile trying to find ways around it, as well as herself being very welcoming and helpful!

May 17, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and Thomas

Katie and Thomas were great , very helpful , would highly recommend using Vodafone Hastings

May 14, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Jason,

Thanks for the lovely review and fantastic support for Katie and Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in regarding bills

Came in regarding bills, wayne in the Hastings store was very helpful explained everything and then looked at saving money on the accounts.

May 9, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Wayne —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, explained everything clearly and saved us some money

May 9, 2025
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Nikita,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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