Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more
Company replied
Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
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46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
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Courtious and patent, very helpful with gwlpping me and giving some good advise. Very pleased with wayne.

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Thomas was excellent in helping me transfer my phone over to my new phone
Very friendly and profesional

Reply from Vodafone UK - Hastings
Wayne was extremely helpful and gave me all the answers I needed. He and his colleague were excellent in sorting out the wrinkles and I got the phone I wanted.
I Would not hesitate to recommend your company.
Many thanks.

Reply from Vodafone UK - Hastings
Emily, the assistant in Hastings, was very helpful and extremely professional. She has the proclivity to make one feel at ease and full of joy

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Wayne was very helpful and patient when I brought in my elderly Dad for a change of contract and a new phone. He took the time to explain and go through the different options. He also dealt with a delicate situation with subtly. He also transferred the contacts over for my Dad. He was very helpful and kind. Thank you Wayne

Reply from Vodafone UK - Hastings
Tom was excellent, friendly, and could sort what your online technical department couldn’t, after 2 weeks with signal he has saved me

Reply from Vodafone UK - Hastings
Very good. After a shaky start following the loss of my 30 day data sim card I returned and was seen by Thomas who was extremely helpful and sorted an new sim immediately to tide me over until my new home Vodafone connection is installed

Reply from Vodafone UK - Hastings
I required advice on my present network and was looking at your broadband package, the staff (Wayne) was very helpful advising me what was available to me.
Found it very helpful.

Reply from Vodafone UK - Hastings
Emily was really nice she helped loads with getting my up grade explaining everything to in detail

Reply from Vodafone UK - Hastings
Katie was brilliant and managed to save us money on contracts, fantastic customer service.

Reply from Vodafone UK - Hastings
Wayne was amazing and very professional and patient with me
Thank you very much for your help

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Katie was great. Very knowledgeable and friendly. She interacted with my little boy and even gave him sweets. Thanks so much!

Reply from Vodafone UK - Hastings
Very friendly and knowledgeable, will definitely come back! Thank you.

Reply from Vodafone UK - Hastings
Emily and the team at Hastings were amazing and so helpful

Reply from Vodafone UK - Hastings
good service very knowledgeable . And fit

Reply from Vodafone UK - Hastings
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