Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more
Company replied
Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
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46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
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Was very helpful adviser and great service...
Got the best for our money ...
Richard was so helpful ...
Made it easy ...
Would recommend...

Reply from Vodafone UK - Hastings
Wayne was incredibly helpful rearranging my plans and getting me a new device while saving me money at the same time.

Reply from Vodafone UK - Hastings
I received good advice and a lot of help from Wayne in the Hastings branch.
Also when I picked up my phone he went over and above to help with the transfer of data, apps etc between the phones.
Many thanks

Reply from Vodafone UK - Hastings
Very help Wayne was very helpfully in hasting branch, explaining every detail, helpped set up the new phone I would recommend. Thank you

Reply from Vodafone UK - Hastings
Took a ninety year old who was having minor trouble since IOS 18 and the service was excellent.
Within 15 minutes, the phone was reset and new cheaper contract recommended.
Highly recommended.Thank you Katie.

Reply from Vodafone UK - Hastings
Excellent customer service, polite and helpful staff, chatty and very welcoming.

Reply from Vodafone UK - Hastings
Had some issues with my phones network, as the helpful staff checked they found that my phones software was very out of date! They did some updates and since then the signal has been perfect!

Reply from Vodafone UK - Hastings
Fantastic customer service, really helpful. Able to sort out my upgrade despite my issues.

Reply from Vodafone UK - Hastings
Mark and Katie was so helpful and amazing customer service. Really recommend going into store. Much appreciated.

Reply from Vodafone UK - Hastings
Great service for the fourth time in 2 months. Will come back for excellent deals again. Thank you.

Reply from Vodafone UK - Hastings
The service at Hastings Vodafone was very pleasant, I was served by lovely Emily who made everything easy and quick. She took time to explain things in the most easy to understand way.

Reply from Vodafone UK - Hastings
Marnie was so helpful and polite and always with a smile 😁. Then I went back with a problem and she sorted it out quick

Reply from Vodafone UK - Hastings
Lewis was friendly, helpful and explained all of my options which helped me come to the decision of upgrading my phone! Massive thankyou to Lewis.

Reply from Vodafone UK - Hastings
We were assisted by Mark who was friendly, helpful and understood our requirements really well. He was exceptional and we felt very well cared for when choosing our new phone deal.

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Brilliant Emily and Mark in Hastings!Quite wonderful!

Reply from Vodafone UK - Hastings
I went to the Hastings Vodafone shop to get a brand new Iphone and i ended up walking out with the Iphone 16 Pro Max for a very fair cheaper price. Emily (the lovely girl who served me) got my price down and was so friendly towards me when I had no scooby.

Reply from Vodafone UK - Hastings
Very helpful, great service, brilliant deal. Very happy 😁

Reply from Vodafone UK - Hastings
5 Star Review Lewis was excellent

Reply from Vodafone UK - Hastings
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