Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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See what reviewers are saying
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more
Company replied
Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hastings
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
4.9
Excellent
289 reviews
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Excellent customer service
Excellent customer service from Mark.
Couldn’t fault at all!
December 1, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Roger. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 customer service
Couldn’t fault Mark at the Hastings store, 10/10 customer service to help us find the best deal to suit our needs
December 1, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Ellie. Thank you for your review for Mark. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hastings Excellence branch…
Your employees at the Hastings branch are an absolute credit to your company especially Marnie
December 1, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Mervie. Thank you for your review for Marnie and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff member (Marnie) had excellent…
The staff member (Marnie) had excellent knowledge, was helpful and patient throughout and spent a lot of time ensuring my enquiries were answered well
November 17, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi David,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very friendly staff, Highly recommend
Great experience talking with Mark in store today as my partner was looking to upgrade or go for a sim only contract. Very friendly and would highly recommend.
November 6, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey Rochelle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark was extremely helpful with…
Mark was extremely helpful with changing my sim plan, managed to save me money while upgrading my data to a better offer, went through everything super clear and was very precise with all the information that he gave. Couldn't recommend him high enough
November 6, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Adam,
Thanks for your review and feedback for Mark! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Everytime im in your store always…
Everytime im in your store always satisfying very helpful
November 2, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hello, Graham,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New Broadband set up.
Had a fantastic service from Marnie and Emily with setting up my new broadband package.
Both were extremely helpful and attentive.
I would highly recommend their services.
October 15, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey Kieran,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Mark, the assistant manager at the Hastings branch helped us over two days, patiently helping us as we made up our mind overnight. Best thing about his expert service was his genuine determination to save us money and tailor the package to our specific needs. Fantastic service.
October 6, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey Damon, Thanks for your wonderful feedback for James. It's really good to see he was patient while you made your decision.
All the best, The Vodafone Social Media Team
Faultless service.
First off, it's several experiences.
The first was in Nov 2017 when my phone got damaged. Lewis at Vodafone Hastings sorted everything out with no drama at a particularly stressful time. New phone, SIM-only, same number.
Second time remains a mystery, but the lady helped sort out my issue.
Third time was this week. I had ordered by phone a hotspot which I couldn't get up and running. A visit to Priory Meadow saw Lewis again resolve an issue (faulty item) and reduce my monthly bill. Again, no drama, no fuss, and friendly banter whilst the computer did its stuff. We joked about cinema and my facial disfigurement without any awkwardness.
Isn't that part of what customer service is?
The whole gang down there are wonderful.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Gary,
Thank you for taking the time to leave us a 5 star review and the great feedback about the team when you visited us on store.
Thanks,
The Vodafone Social Media Team
Mark in the Hastings store was…
Mark in the Hastings store was extremely helpful and went above and beyond to help me with my upgrade.
October 1, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Katy,
We’re glad to hear you found the best option for you when visiting Mark in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service
Fantastic service, got everything we asked for and at a better rate.
Mark was very friendly and professional, our experience in store was a pleasure
Thank you
October 1, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Friend of Ted,
This is such a great review for Mark. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Marnie was really great in helping me…
Marnie was really great in helping me to make the best choice of what I wanted, she was patient with me, she gave me several options with details to facilitate my decision.
I made my choice and got my desired phone which was great, Marnie told me about the offer on the device I bought which I wasn’t even aware of, this got me more excited which is the reason I’m giving a 5 star review.
Generally, I had a good experience at the store.
September 29, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Timothy,
Thank you for taking the time to review and sharing this great feedback for Marnie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Emily was fantastic and really…
Emily was fantastic and really knowledgeable and extremely helpful, she is a credit to your company, thank you so much 😁
September 28, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
new iphone purchase
had a great experience buying my new iphone through vodafone hastings. after a poor experience with o2 i’m glad to finally be with a company that reassured me! josh and the rest of the team were great. thanks!
September 26, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey Emily,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hat's off to Mark
Again, a great personal service from going in-store rather than online or on the phone. Mark was incredibly helpful and patient, dealing with my recent phone upgrade, and ensuring I got the best possible deal in the process.
September 18, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Martin,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Marnie :) she is the excellent Sales…
Marnie :) she is the excellent Sales Advisor in the vodafone Hasting store .
September 21, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey Shalini,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was very informative and…
Lewis was very informative and explained everything really well.
Very easy to deal with and friendly.
September 14, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi John,
This is a great review for Lewis. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Great experience
Josh in Hastings was amazing, upgraded my phone, broadband and he made the process so easy. Will return!
September 11, 2024
Unprompted review
Reply from Vodafone UK - Hastings
HI Archers,
This is a great review for Josh. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Emily
Really helpful and patient service from Emily. Very pleased with the service she provided
September 7, 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Simon,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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