The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
Shalini has just given me 100% excellent customer service. Fantastic product knowledge delivered with full & easy to understand language. Saved me large amounts of money on 2 products I use. Very pa... See more
Company replied
Was served by Sam, Fantastic service found me the best deal possible and was polite and respectful
Company replied
Just changed home phone , broadband and mobile to Vodafone . Shalina at Hereford dealt with everything , she was very pleasant and good to deal with .
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
360 reviews
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Service
Was served by Sam, Fantastic service found me the best deal possible and was polite and respectful
May 11, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Zach,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just changed home phone
Just changed home phone , broadband and mobile to Vodafone . Shalina at Hereford dealt with everything , she was very pleasant and good to deal with .
May 4, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Yesh was brilliant
Yesh was brilliant. She helped me find the best deal for me and my son. She explained everything patiently and was very professional. Thanks again Yesh ! Will see her again when I visit the Hereford store
May 4, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Shalini was really helpful doing the…
Shalini was really helpful doing the tech service for me. Highly recommend
April 22, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Raymond,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A fantastic experience made an awkward…
A fantastic experience made an awkward situation so easy
Thank you Sam, Vodafone, Hereford 5 star ⭐
April 21, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad always helps me upgrade my…
Brad always helps me upgrade my contracts. Always very helpful and nothing is ever a problem for him. Excellent service
April 6, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Brad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The team at Vodafone Hereford are…
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a friendly and cheerful manner.
The only issue, if I can call it that, Is the system seemed a bit iffy when it came to inputting my details.
But all in all, happy with my experience and my new contract.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic Service and Efficient
Fantastic. Very helpful service. Would recommend to others.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Stefan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shalini was really helpful with…
Shalini was really helpful with everything. She managed to get the prices down for us
March 1, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Beryl,
Thanks for the lovely review and fantastic support for Shalini.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I popped in to Vodafone Hereford this…
I popped in to Vodafone Hereford this morning to possibly get an upgrade on my current phone/contract I saw Shalini who was very friendly helpful & knowledgeable about what were the best deals on offer for me I went
She gave me information regarding broadband packages on offer which I will pursuing in the near future 🤩🤩
March 1, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely the best in store experience…
Absolutely the best in store experience I’ve ever had. Sam went through everything thoroughly with me at a pace that was just right. He was so helpful to his work colleagues in the store. He is such an asset to Vodafone.
His manner is just what is needed
February 27, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Richard ,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shalini 100%…
Shalini has just given me 100% excellent customer service. Fantastic product knowledge delivered with full & easy to understand language. Saved me large amounts of money on 2 products I use.
Very patient with me and made me feel at ease
February 15, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Sarah,
Thanks for the lovely review and fantastic support for Shalini.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Hereford store and spoke…
Went into the Hereford store and spoke to yesh. She explained things brilliantly for me and made me feel part of the process. She was incredibly patient and helped me with my pay as you go service. An asset to your company.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Ros,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam - brilliant customer service
I visited the store and spoke to Samuel. He was fantastic - pleasant, engaging and extremely helpful and knowledgable, resulting in a smooth transaction. We will definitely visit the store again. Thank you Sam!
January 23, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Hugo,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hereford Vodafone
Sam was amazing very helpful and sorted all our phone issues
January 9, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Matt,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad helped my billing enquiry
Brad helped my billing enquiry. Very good service and professional
January 9, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent friendly and helpful service…
Excellent friendly and helpful service x saved me lots of money and fixed all the problems I needed fixing x
January 3, 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad made my upgrade really simple and…
Brad made my upgrade really simple and relaxing. Everything was explained professionally and I was happy with the service
December 12, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey David,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was very helpful and knowledgeable…
Brad was very helpful and knowledgeable about the different plans available to me and enabled me to save money across my household.
December 5, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Holly,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to the shop to sort my…
Went in to the shop to sort my switching credit out and Brad helped me with my service professionally and sorted it. Thank you Brad
December 2, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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