Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Unit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
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Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
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Excellent service in the Hereford branch today. Nothing was too much for Yeshetch who served me. Really helpful and great service. Will be back again for my next upgrade 📱

Reply from Vodafone UK - Hereford
Sam and Duane were incredibly helpful, fantastic customer serivce, knowledgeable and got myself and my son a great deal on our new phones

Reply from Vodafone UK - Hereford
Sam and Duane were great and really helpful giving me information and helping me pick the perfect phone

Reply from Vodafone UK - Hereford
Friendly and helpful. I updated my cell phone and all the process goes smooth, around 20 minutes...
Professional, very recommended.

Reply from Vodafone UK - Hereford

Reply from Vodafone UK - Hereford
As all ways Brad was my agent. And his customer service is excellent. A very very good manager and has a lot to offer the store thank for all your assistance over last few phone upgrades and support

Reply from Vodafone UK - Hereford
Brad helped change my phone and transfer my data across. He did a fantastic job and would highly recommend his service.

Reply from Vodafone UK - Hereford
Fabulous service, Sam of the Hereford branch was incredibly helpful and not only helped with my change from 3 to vodafone but also assisted with a change for my daughter. Thank you so much Sam!

Reply from Vodafone UK - Hereford
Excellent help by Yesh. A very easy transition to a new mobile.

Reply from Vodafone UK - Hereford
Sam was very knowledgeable and friendly very professional

Reply from Vodafone UK - Hereford
We had a great experience with Duane at Hereford store today.
He provided us with a good deal on a contract and was pleasant, engaging & chatty throughout.
Really impressed with the customer service he provided us.

Reply from Vodafone UK - Hereford
Kevin very knowledgeable and helpful and sorted out all our questions

Reply from Vodafone UK - Hereford
I visited Vodafone Hereford regarding a few queries about my account, on 13 March 2025. Duane served me and was extremely helpful, professional and knowledgeable.

Reply from Vodafone UK - Hereford
Sam was fantastic today, he stayed past closing to ensure that everything went through smoothly.

Reply from Vodafone UK - Hereford
Yashisha was very polite /knowledgeable /and patient as she went through the various options. A credit for vodaphone

Reply from Vodafone UK - Hereford
Happy with service. Kevin fixed my sim issue and saved me money! Happy to recommend.

Reply from Vodafone UK - Hereford
Came in to Hereford Vodafone to get help getting back into My Facebook,got greeted by Olivia who helped me with a lovely smile. And sorted me out a sim for My tablet. I will be back, great service

Reply from Vodafone UK - Hereford
Very helpful, very kind she took time to explain everything. Yeshvanttha was a delight. Highly recommended.
Yesh was brilliant, helped me with upgrading my phone and transferring service

Reply from Vodafone UK - Hereford
Sam was very helpful and extremely professional

Reply from Vodafone UK - Hereford
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