Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
368 reviews
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Brad and James were a great team…
Brad and James were a great team sorting our new phone contracts at record speed. Amazed how easy it was to up grade the phones, with the great advice about which phones suited each of us. Many thanks.
March 5, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Emma,
We appreciate your positive feedback for Brad and James. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad upgraded my broadband and found me…
Brad upgraded my broadband and found me a better deal. Excellent service
March 4, 2025
Unprompted review
Reply from Vodafone UK - Hereford
HI Margaret,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly and helpful
Friendly and helpful. Talked us through all the options and advised on best phones and deals.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hereford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I've been dealing with Duane for the…
I've been dealing with Duane for the past couple of years now and every time he's been excellent and informative.
February 25, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Michelle,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Yesh was awesome
Yesh was awesome, helped me with upgrade and tech service
February 21, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey, Toby
Thanks for letting us know what an amazing job Yesh did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience!
I came in today to do my broadband and phone upgrade. Yessh assisted me with my upgrades. Thank you Yesh
February 16, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi, it's great to see Yesh was able to help you upgrade your services 😊 All the best, The Vodafone Social Media Team
Yesh was brilliant
Yesh was brilliant. I went to Hereford store to upgrade my phone. She was professional and polite. She explained the process patiently. I will definitely recommend yesh if you want to do any upgrades
February 16, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Andy, thanks for letting us know how helpful Yesh was when you visited our store recently 😊 All the best, The Vodafone Social Media Team
Great experience
Great experience. Brad the assistant was helpful, informative. Brilliant.
February 13, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Phil,
Thanks for taking your time to share this experience in store with Brad. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fin was very good
February 12, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Michael,
Thank you for your review for Fin. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Yesh was really great helping me…
Yesh was really great helping me upgrade my phone. Very professional and well mannered
February 7, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Tracy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Brad was excellent in upgrading my sim…
Brad was excellent in upgrading my sim package. An asset to the company
February 7, 2025
Unprompted review
Sam was brilliant funny and…
Sam was brilliant funny and knowledgable, made us getting our esims easy!
February 7, 2025
Unprompted review
Sam was a great handsome and funny
Sam was a great handsome and funny, very knowledgeable great customer service!
February 7, 2025
Unprompted review
Oliwia
Came into store today and got gretted by Oliwia who helped me and my husband with out phones, and put us on a better sim deal. Excellent service
February 6, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Cheryl,
We’re glad to hear you found the best option for you when visiting Oliwia in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good service from yesh
Good service from yesh, did a phone upgrade, Yesh patiently assisted me to do the upgrade. Happy with the service and my new phone
February 3, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Helen,
Thanks for the excellent feedback for Yesh, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James was brilliant and lovely
James was brilliant and lovely, can not thank him enough
February 1, 2025
Unprompted review
Reply from Vodafone UK - Hereford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Incredible service with outstanding technical knowledge
I needed to start a new contract and having moved away from Vodafone 3 years ago due to poor service following problems with my on line account.
Yesh served me in the shop and I was impressed by her professional and attentive manner. As a team the staff were amazing and helped me set up a new contract and gave me good reasons to buy an iPhone from the shop instead of the Apple shop which is what I was intending to do.
Overall I am very impressed with the service from the staff and will come back again. Many thanks.
January 23, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Justin,
Thank you for taking the time to review and sharing this recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excelent staff anf very helpfull!thank…
Excelent staff anf very helpfull!thank you
January 25, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Elena,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff
January 17, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hello,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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