Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
368 reviews
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Sam and Brad provided great service
Sam and Brad provided great service
January 17, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi there,
Thanks for the great feedback for Sam and Brad, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful today
Sam was very helpful today , and friendly
January 17, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Kate,
What super feedback for Sam! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Welcoming environment
Friendly staff. Knowledgeable about the products.
Sam was very helpful
January 17, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Euan,
We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was very helpful with my billing…
Brad was very helpful with my billing query and he has cool glasses
January 9, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Aaron,
Thanks for the great feedback for Brad 😎 It's really appreciated! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from 2 very smart and…
Great service from 2 very smart and handsome men named Sam and Jim, would recommend very helpful lads!
January 8, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Emily.
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Restore phone number on Voxi pay as you go direct debit
James in store was most helpful and didn’t give up till my issue ( created by staff on the on line chat) was sorted. Speaking on chat to 3 operators caused my phone to suddenly stop working a few days later. It took time to get my phone no. reinstalled but all issues resolved before I left. Thank you James and the other staff in store yesterday who chipped in with advice .
December 18, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Denise,
Thank you for taking the time to review your recent experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service. Nothing was too much trouble. Friendly, efficient and professional. Thank you very much.
December 10, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hello, Tracey,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was very efficient and…
Sam was very efficient and knowledgeable and sorted my query effectively.
December 10, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hello,
It's always our aim to provide a helpful service, so it's great to hear that Sam delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience with Kevin in the…
Great experience with Kevin in the Hereford store. He was patient and took the time to take us through all the options in great detail. Couldn’t be more impressed with the service.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Henry. Thank you for your review for Kevin. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was fantastic extremely helpful
Brad was fantastic extremely helpful , polite cheerful.
Overall fantastic experience
December 2, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Emma,
It's great to hear about your recent experience, and great feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Recent visit to Vodafone store in hereford
I popped into the hereford Vodafone store to upgrade my phone on 16.11.24. I upgraded from a samsung flip z4 (rubbish phone) to a samsung s24fe. I was served by Dale who was brilliant, he was very helpful and made the upgrade so easy. He was friendly and made my visit to the shop enjoyable. This is the 2nd time I have used this store to get a contract phone and just from this recent visit, would make me choose this store again. Thank you Dale 😊
November 16, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Sam,
This is lovely feedback for Dale. Thanks for your kind words and taking your time to share this experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Hereford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Sam was extremely helpful in my hour of…
Sam was extremely helpful in my hour of need
November 20, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Russell. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was very friendly and welcoming
Sam was very friendly and welcoming. Was very patient whilst going through everything with us, which was very helpful.
November 20, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Mollie. Thank you for your review for Sam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam brilliant costumer service
I was served by Sam and he was very friendly and helpful in helping me make the right choice for me. Would highly recommend anyone to come to this shop
November 20, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Robert. Thank you for your review for Sam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was very knowledgeable
Sam was very knowledgeable, helpful and enthusiastic and was a credit to the store
November 16, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Martin,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Sam.
Thanks,
The Vodafone Social Media Team
Very helpful
Brad always helps me with my phone
He always gives the best deals and is really helpful
November 9, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Molly,
It's great to hear about your recent experience and feedback for Brad.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was extremely polite and helpful.
October 15, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Jennifer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Sam really helpful no…
Great service by Sam really helpful no hassle would highly recommend
October 5, 2024
Unprompted review
Reply from Vodafone UK - Hereford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came in regarding a signal issue
Came in regarding a signal issue, despite it not being resolved Simon was really helpful into giving my insoght into why amd gave me some things to try when I'm home
September 30, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Michael,
Thanks for this review for Simon. We understand how important it is to have the best connection. Please enter your postcode onto our Network Status checker: http://vodafone.uk/nsc - It will show what coverage to expect where you are and the ‘Data speeds’.
If it’s showing a different service than what you’re getting, then please come and talk to my team through Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
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