Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
368 reviews
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BRILLIANT SERVICE
Givvi was brilliant, managed to find me a fantastic deal which I'm really happy with.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi there,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam is fab…
Sam was incredibly patient and helpful and got my husband a great deal. Very happy.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi CW,
Thank you for taking the time to leave a review, and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service and knowledge that Fiona has is…
Service and knowledge that Fiona has is outstanding and such a nice person.
September 26, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi John,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad and Sam and great company to be…
Brad and Sam and great company to be with
September 30, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi James,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad very helpful in upgrading my phone…
Brad very helpful in upgrading my phone thank you so much
September 21, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Martin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
I upgraded my contract to a new phone and sim plan with Fil today. From start to finish the service was excellent, Fil gave me all the options with regards to phones and sim plans and was not pushy at all and helped me select a phone and plan based on my wants and needs, he also secured me a very good deal. The whole experience was quick and full of information. Could not fault the service at all, I hope to have Fil again when I next need to upgrade, a real credit to Vodafone!
September 12, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Sam,
It's great to see you had such a positive experience with Fil. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Hereford
Hi Michiela,
Thanks for your review for Sam and Brad. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Simon was extremely helpful
Simon was extremely helpful, knowledgeable and polite. He saved us a lot of money and nothing was too much trouble. We will definitely Vodafone Hereford to friends. A great service.
September 8, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Victoria,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and well informed
Very helpful and well informed - excellent service from Sam, who went above and beyond to deal with all the issues I needed help with. Many thanks! *****
September 8, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Jon,
Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Givvi
Givvi, upgraded with ease, got a good deal! and decent dog chat 👌
August 30, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Simon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi Giv.
Hi. I came in to change my contract to sim only.
Giv helped me, as I had to change address, and
other account details. Giv was very patient, polite
and pleasant with me.
5 ***** in every way.
Sue at Bromyard.
August 24, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Sue,
Thanks for letting us know what an amazing job Giv did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited recently and was served by…
I visited recently and was served by Giv, she was great! Very knowledgeable and helped me choose the plan that was best for me. Thank you!
August 28, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Kaylum,
Thank you for taking the time to leave a review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Imogen was so helpful and polite
Imogen was so helpful and polite. Fantastic service and would highly recommend.
August 27, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Samantha,
It's great to hear about your recent experience and feedback for Imogen. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgrade
We went to Vodafone today to upgrade our sim cards and brodband. Sam ( its the name of person who was helping us 😊) was brilliant. Very helpful, polite, nice. Thank you so much for great service today.
August 24, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Pawel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Imogen gave us a great experience free…
Imogen gave us a great experience free perfume and pyjamas.
August 24, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Rich,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam and Simon were extremely kind and…
Sam and Simon were extremely kind and helpful.
August 23, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Melanie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly staff
Friendly staff, customer focused, very knowledgeable and detailed help; as well as guidance through options and processes
August 15, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Alex. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Imogen was fab thanks!
August 17, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Pete,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad helped me upgrade my phone and my…
Brad helped me upgrade my phone and my broadband package and saved me money at the same time. Thank you for the help. Excellent work
August 11, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Joce,
Thank you for taking the time to review and sharing this great feedback for Brad.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was fantastic in upgrading my…
Brad was fantastic in upgrading my phone and transferring my data. A credit to the company.
August 11, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Dave
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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