Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
368 reviews
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Excellent customer service
Excellent customer service and knowledge from Sam, he helped me to understand the best options available.
August 9, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Beth,
Thanks for the great feedback for Sam, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was really helpful at a stressful…
Sam was really helpful at a stressful time informative and cheerful demeanour. Even made a fuss of my dogs.
August 9, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Andrew,
Thanks for your review and your lovely words for Sam! It's great to see they were able to support you when you needed it. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Popped into store and saw Phil
Popped into store and saw Phil, great customer service and very informative about the new phone I was purchasing. Very much recommend and was very impressed with service.
August 9, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Chloe,
Thanks for sharing your fabulous feedback for Phil. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was exceptionally helpful
August 7, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was Brilliant once again
Brad was Brilliant once again . He explains things in plain English and I trust in his expertise and honesty completely. I was just passing the shop in Hereford, noticed him being there and was quickly sorted with a WiFi package for my new home .
August 6, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Sean,
This is an amazing review for Brad. Thanks for taking your time to share. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Hereford
Hi Stephen,
Thank you for your review and feedback for Sam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Hereford
Thanks for reaching out the awesome service you received from Fil.
All the best, The Vodafone Social Media Team
Simon was very helpful and clear with…
Simon was very helpful and clear with explaining things.
July 28, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi, It's great to hear Simon took the time to explain everything you needed 😊
Thanks, The Vodafone Social Media Team
Brad was very helpful and clear…
Brad was very helpful and clear considering I am deaf! A+
July 25, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Kiegan. Thank you for your review for Brad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I find Vodafone staff is really
I find Vodafone staff is really, really helpful, specially Givvi
July 24, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Amir,
It's great to hear about your recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Hereford
Hi Katrina,
We’re glad to hear you found everything you needed when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sam and dale are highly entertaining…
Sam and dale are highly entertaining and great salesmen. Would recommend
July 22, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Samantha,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and a great time with Sam and dale.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great customer service
Served by Giv, great customer service, very friendly
July 21, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey,
Thanks for letting us know what an amazing job Giv did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Roaming in France
Giverny and Duane were really helpful in helping me understand roaming charges in France!
Thankyou :)
July 21, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Very helpful gents
Very helpful gents, Sam and Dale were spot on, Can't fault it 👍
July 20, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Tim. Thank you for your review for Sam and Dale. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone today to sort out a…
Went to Vodafone today to sort out a new contract Brad was there and happy to help. He ran though everything and made sure I understood the new phone plan.
Thanks .
July 20, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Lee. Thank you for your review for Brad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Imagen and Sam were extremely helpful…
Imagen and Sam were extremely helpful and everything went smoothly.
Thank you
July 16, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi there,
Thanks for sharing this positive feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Issue with Roaming
Duane, Fil and Simon have all helped me fix an issue with my mobile data not working since coming back off holiday. It has been extremely frustrating but they've been so helpful in resolving the issue.
Thankyou guys!
July 12, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi there Cecilia,
We're so happy to hear that your issue was resolved promptly and you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Bradley and Sam did super…
Bradley and Sam did super job...upgraded my phone and broadband in quick time...both lovely and friendly and knowledgeable...Great service thank you
July 12, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Sharon,
Thank you for taking the time to highlight what a great experience you had.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service from Brad,
Great service from Brad,
Went through options and found me an even better deal than expected! Thanks!
July 10, 2024
Unprompted review
Reply from Vodafone UK - Hereford
It's always good to read such complimentary feedback for one of our team Becky 😊
Thanks for your feedback, The Vodafone Social Media Team
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