Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
368 reviews
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Engaging,funny,knowledgeable customer…
Engaging,funny,knowledgeable customer service. A star that should be appreciated
June 29, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Elizabeth, This is great to see and just how we want our customers to feel when they visit us.
Thanks for your awesome review, The Vodafone Social Media Team
Fil was able to help with the technical…
Fil was able to help with the technical side of my enquiries, he was was also able to provide me with great information on airtime and new handset deals
June 24, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Richard, It's great to see Fil took their time to find you the best available deal.
Thanks, The Vodafone social Media team
Excellent customer service
I recently switched from O2 to Vodafone at the store in Hereford and Givvi sorted it all out for me in under half an hour. She was very knowledgeable and very friendly, and she worked with me to find a package that fit my needs.
I recently returned to switch my home broadband to Vodafone. I was looked after by Imogen and I found the experience just as smooth as before. She was able to save me over £10 a month vs my current broadband bill so I'm very pleased. Credit also to Charlie who made us feel very welcome and supported while we were there.
June 24, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hello,
Thanks for taking the time to leave a review. It's lovely to hear about the positive experience which you've had from Givvi, Imogen, and Charlie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
i went into the hereford store to get…
i went into the hereford store to get help with my gcube as it wasnt working
duane and fil were very helful in fixing it and got workingno problem
June 25, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Laura,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Charlie is great 4the company .no.s ere…
Charlie is great 4the company .no.s ere job inside and out.shames she leaving.good at making customers happy
June 23, 2024
Unprompted review
Reply from Vodafone UK - Hereford
HI Perry!
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Brad upgraded me to the right package…
Brad upgraded me to the right package that best suites me. Thank you for your time brad
June 21, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Terry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Duane was very helpful
Duane was very helpful in resolving my SIM issue. I spent hours trying to resolve this issue over the phone but to no avail, I came into the store and Duane sorted it out in minutes.
He was training a young lad called Sam. Good luck, you're doing great!
June 20, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Alex,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff was very polite
I was helped by Simion and Imogen @ Hereford Vodafone Store. Staff was very polite, and very good to explain our options.
June 20, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Nicolina,
This is lovely feedback for Simion and Imogen. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brad was excellent in helping set our…
Brad was excellent in helping set our contracts up. Thank you brad
June 19, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Lynda,
We're delighted you had a 5 star experience! Thank you for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Charlie has been amazing
Charlie has been amazing. What a pleasant lady. Nice to know you have staff like her. Definitely a keeper.
June 14, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Caroline,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Simon was brilliant and very helpful
June 14, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Helga,
Thanks for sharing this positive feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brad and Duane were excellent
Brad and Duane were excellent and very friendly. They helped me resolve my signal issue quickly.
June 12, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Alan,
Thanks for your review for Brad and Duane. It's great to hear how friendly they were. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Givi was really helpful and sorted my…
Givi was really helpful and sorted my new phone out for me, couldn’t do enough to help
June 13, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Daniel,
This is a great review for Givi. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Super impressed with Givvi
Super impressed with Givvi, she helped me get the best deals that were suited to me. Charlie helped throughout, always happy to see her!
June 8, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Aj,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great assistance and friendly service
Imogen was very informative and helpful
June 6, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Michelle,
Thank you for the 5 stars! We're delighted you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent assistance from Givvi
Excellent assistance from Givvi, sales Assistant 👍
Her advice and patience was much appreciated 👏
June 1, 2024
Unprompted review
Reply from Vodafone UK - Hereford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The assistant Imogen was extremely…
The assistant Imogen was extremely helpful and friendly. Vert grateful for her help.
June 1, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hey Doreen,
Thanks for the feedback! We're delighted you had a great experience with Imogen.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service
Excellent customer service. Simon helped my mum pick a new phone and suitable contract. He was very patient, helpful and guided her through all of her options and spent ample time explaining everything. Highly recommend.
May 28, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Tom,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
I was served by a gentleman named Simon who was excellent. He was knowledgeable and went above and beyond, answering all my questions and was all round lovely to deal with. Thank you again Simon!
May 22, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Naomi. Thank you for your review for Simon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The employe named Imogen was extremely…
The employe named Imogen was extremely kind, supportive, and helpful.
She guided me through my options with patience and answered every single detailed question andI had. purchased a phone, along with my SIM card.The whole process was easy and the environment was comfortable. I appreciate the employee's behavior with the customers
May 19, 2024
Unprompted review
Reply from Vodafone UK - Hereford
Hi Treesa,
Thanks for reviewing and sharing this feedback for Imogen.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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