Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
368 reviews
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Needed help buying a new phone and…
Needed help buying a new phone and Bethany helped me out, she was amazing and really made the experience so much easier! Thank you to her! 5/5 customer services!
September 25, 2025
Unprompted review
Reply from Vodafone UK - Hereford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Duane and Beth helped me upgrade…
Duane and Beth helped me upgrade multiple lines on my account. Thankyou both!
October 9, 2025
Unprompted review
Reply from Vodafone UK - Hereford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I was met with a few issues and Bethany…
I was met with a few issues and Bethany and her team handled them quickly and as helpfully as they could.
Very friendly service and knowledgeable.
October 8, 2025
Unprompted review
Reply from Vodafone UK - Hereford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service by yesh
October 6, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey there,
We appreciate your wonderful review and outstanding support for Yesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
beth was very helpful with upgrading my…
beth was very helpful with upgrading my phone when i didn't think i could!!!
October 4, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brad was Very friendly and helpful…
Brad was Very friendly and helpful went through all my plans.
September 27, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad upgraded my phone and got me a…
Brad upgraded my phone and got me a good deal on a iPhone. Helped trade my phone in. A lovely guy and helpful service
September 10, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hi Sam,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Brad was exceptionally helpful and…
Brad was exceptionally helpful and professional. I had been mis sold my previous contract and a tad stressed when I entered your shop in Hereford.
Brad was calm, friendly and instantly restored my faith in Vodafone.
I am once again a happy customer. And it’s all down to Brad. 🙏😃. Thank you
September 3, 2025
Unprompted review
Reply from Vodafone UK - Hereford
We appreciate you highlighting the positive impact our team member had during your journey. Thank you for your feedback.
Thanks,
Vodafone Social Media Team
Oliwia was fantastic with helping me…
Oliwia was fantastic with helping me much appreciated!
August 26, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Jan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store today to upgrade my…
Came into store today to upgrade my sim. Sam was extremely knowledgeable and I ended up on a much better deal with a new phone, he was very helpful. Thank you very much
August 16, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Great to hear you had a positive experience in our store. It's great to know that you found someone knowledgeable who helped you upgrade to a better deal with a new phone!
Vodafone Social Media Team
Extremely helpful staff
August 3, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Jennife,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to the store and was greeted by…
Went in to the store and was greeted by Beth who was friendly, helpful and understood the issues. She helped me find a contract that was affordable and exactly what I required.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Amie,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Yesh was very helpful with my phone…
Yesh was very helpful with my phone upgrade as well as broadband. Thank you for answering my questions and your support.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hereford
Hey Cheryl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service & advice from Dale
Excellent service & advice from Dale
July 2, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Mark,
Thanks for the lovely review and fantastic support for Dale.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and advice from sam!
July 2, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Barbara,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley (at the hereford store) helped…
Bradley (at the hereford store) helped us sort our monthly contracts. He was very polite and helpful, talking us through each part of the contracts so we knew what to expect with monthly payments
July 2, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Kim,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hereford branch
Sam in the hereford store was absolutely fantastic today so helpful and sorted everything out quickly
June 28, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Amy
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hereford
Hey Ann,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samuel great performance
Samuel great performance! Very informative very happy with my purchase of my new iPhone 16 pro max thank you again
June 26, 2025
Unprompted review
Reply from Vodafone UK - Hereford
Hey Joanne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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