I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... See more
Company replied
Location
Switch location56 West Street, RH12 1PL Horsham, GB
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See what reviewers are saying
Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... See more
Company replied
A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... See more
Company replied
We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful. Excellent customer service. We hadn't found the online s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Horsham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56 West Street, RH12 1PL, Horsham, United Kingdom
4.7
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Neil solved my problem…!
May 4, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Bob,
Thanks for the positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Noah was extremely kind and helpful and…
Noah was extremely kind and helpful and patient! I had trouble with my card and he stuck by me and helped me through it. You’re lucky to have him!
April 30, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Amy. Thank you for your review for Noah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Horsham
Hi Jeff,
Thanks for this great review! We're delighted you had such a positive upgrade experience. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kai was extremely helpful
Kai was extremely helpful. Finding us the best deals for 4 phones due an upgraded. By far the best service we have received since being vodafone customers!
April 24, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Abi,
This is a great review for Kai. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Noah's help
Noah's help, attention & expertise were 100% top notch (got a replacement phone in-store today at Horsham)
April 12, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Paul, It's great to see Noah was so helpful when you visited our store recently.
Thanks, The Vodafone Social Media team
Excellent service
My phone contract is with another provider who is not in Horsham. I had an issue on my phone that I could not resolve myself. I visited the Horsham Vodafone store and asked if it was possible for them to help me. A really nice young man named Niall was able to rectify the problem for me. He was extremely helpful and never made me feel incompetent. I was so impressed by the service he gave me today. He asked about my existing phone contract. I feel sure that when my current contract is ready for renewal that I would definitely consider changing to Vodafone after the wonderful level of service I received at this store today.
February 28, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Maureen,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kai was very helpful today
Kai was very helpful today , great to have such a asset in your team .
February 21, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Selma. Thank you for your review and feedback for Kai.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Niall was extremely knowledgeable and…
Niall was extremely knowledgeable and helpful. Excellent service. Thank you
February 11, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Helen,
Thank you for this great review regarding your experience with Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Kai was very helpful
February 8, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Richardo,
Thanks for your review for Kai. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful!
Very helpful-always uncertain about costs (like bringing the car to a garage!!) but reassured I’ve got the best-thank you.
Happy customer :)
February 4, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hi Amy,
We're pleased to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
From start to finish Noah showed…
From start to finish Noah showed exceptional product knowledge and customer interaction skills
January 25, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hello Richard,
Thanks for your feedback. We're grateful for the 5 star review and are so happy to hear that Noah provided a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nial who works at the Horsham branch…
Nial who works at the Horsham branch was honestly great. He thoroughly helped me and was patient throughout as I had several questions. Much appreciated! :)
Sabiha
December 23, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Sabiha,
Thanks for your kind words and taking your time to share the experience in store with Nial.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Did what I wanted (upgrade broadband)…
Did what I wanted (upgrade broadband) efficiently
January 3, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great to speak to Niall
Great to speak to Niall. Best time ever at Vodafone. Thank you
All sorted!
January 3, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hey Nuria,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Niall was great help!
January 3, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hey Alex,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Professional assistance by Niall
Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.
January 2, 2024
Unprompted review
Reply from Vodafone UK - Horsham
Hey there,
Thank you for taking the time to review, and share this great feedback for Niall.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Horsham
Hey Rebecca,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Niall was amazing!
December 27, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hey Megan,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from kieron
December 23, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Kieron is great
Kieron is great, will be recommending Horsham purely for his service
December 11, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Sharon. Thank you for your review for Kieron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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