I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... See more
Company replied
Location
Switch location56 West Street, RH12 1PL Horsham, GB
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See what reviewers are saying
Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you B... See more
Company replied
A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... See more
Company replied
We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful. Excellent customer service. We hadn't found the online s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Horsham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56 West Street, RH12 1PL, Horsham, United Kingdom
4.7
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Horsham
Hi James,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Friendly guy who went out of his way to…
Friendly guy who went out of his way to get me a great deal.
July 22, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Jason,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Super knowledgable
Dan was super helpful and jad a wealth of knowledge about some rather esoteric queries of mine. Top marks
July 13, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Rick,
This is such an amazing review for Dan. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good job
Very good job. Daniel was very calm and non pushy and helped explain things. He also worked to optimise our package.
July 8, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Sharon. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service
Scott was amazing. I had previously seen him before with a problem and today waited for him to resolve again. His customer service, patience and attention to solving problems is a credit to the store management. Thank you Scott for helping finally sorting the issue out. Will wait patiently again for him next time.
June 18, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Sharon. Thank you for your review for Scott. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran in Horsham was friendly and…
Kieran in Horsham was friendly and extremely knowledgeable. It was a great experience. He is a credit to Vodaphone
June 17, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hey Kelly,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Going the extra mile
Kieron was very patient and helped resolve a long outstanding issue I had with Vodafone, waiting on a refund. He went above and beyond to assist.
June 7, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hey Robin,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kieron is amazing
Kieron was amazing, I’ve had months of poor customer service, went in to see Kieron and he sat with me and my partner for a couple hours and got everything sorted for us over the phone with customer service and explained everything to us very clearly, he is an absolute gem to your company thank you Kieron
June 5, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hey Lauren,
Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you! We love receiving great feedback like this.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic customer service …
Kieron in your Horsham branch was knowledgeable and extremely helpful- great service thankyou!
May 26, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hey Ann,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quite brilliant.
May 18, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Ann,
Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Kieron in the Horsham shop was so…
Kieron in the Horsham shop was so helpful today setting up my phone. I will definitely ùse this shop again.
Kathryn.
May 17, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hey Kathryn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kieron was very helpful and quick in…
Kieron was very helpful and quick in sorted out things for me. Thanks
May 13, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hey Valerie,
Thanks for letting us know what an amazing job Kieron did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful service
April 22, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Peter,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Kieran vodaphone
I got a new sim only deal today with kieran in vodaphone horsham. What a pleasure to deal with. Polite, efficient, and knew his stuff. Whole process took leas than 15 minutes! Brilliant. Well done kieran.
April 16, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi David,
Thanks for the amazing feedback for Kieran, we will do our best to get this fed back. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Good service and rectified my issue as planned
Horsham team was very helpful and prompt hope they will keep the promise and meet up with deadlines than the crawaly team
April 15, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Louis was excellent
Louis was excellent. Made something not immediately clear to me very simple. As a result I have stayed with Vodafone :)
April 2, 2023
Unprompted review
Reply from Vodafone UK - Horsham
Hi Jordan,
Thanks for sharing the excellent service Louis has given you when visiting the store. It's great to hear you have stayed with us as well.
Thanks again for leaving this review.
All the best,
Vodafone Social Media team
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