Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... See more
Company replied
Location
Switch locationUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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See what reviewers are saying
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... See more
Company replied
All the staff where amazing 👏 couldnt have been more helpful, caitlin B & Hanna have been extremely helpful and would recommend Vodafone for all your mobile and broadband needs
Company replied
Went in to get a new contract and spoke to a gentleman called Shane. I got a good price but decided to get quotes elsewhere first. After visiting some competitors I soon ended up back in Vodafone, not... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hull
Written by the company
Contact info
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, United Kingdom
4.9
Excellent
315 reviews
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I came to the store today because after…
I came to the store today because after hours of being on the phone with Apple and Vodafone because my phone isn’t working properly. Simon in the Hull store was very helpful and did what nobody else could in seconds. He said he was still new but you can tell a good employee a mile off. Il be back!
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey David,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant thank you, served by Nicol. Highly recommend!! Many thanks
Brilliant thank you, very helpful and highly recommend!
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Kim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service as always from jack and…
Great service as always from jack and Caitlin
December 31, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Paul,
Thanks for the lovely review and fantastic support for Jack and Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shane was very helpful in helping me…
Shane was very helpful in helping me return my Google phone and swapping it out for the iphone 17. Always kept the conversation going and always answered every question I had in detail to make sure I understood (st Stephen’s shopping centre)
December 31, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Owen,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shane was very persistent and committed…
Shane was very persistent and committed in helping my partner get a new phone. Very friendly, willing and helpful. Never had issues with vodaphone
December 31, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Would not go anywhere else
Would not go anywhere else. All the staff in store are excellent. Thanks to Shane for all the help
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shane was brilliant
Shane was brilliant, upgraded from the iPhone 15 to the 17 and he made everything so easy to sort out! 10/10 service
December 30, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Emily,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicole swapped my info
December 24, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Amy,
Thanks for the lovely review and fantastic support for Nikola.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hull
Hey Joshua,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in store with an issue registering…
Went in store with an issue registering my SIM that the call centre could not resolve. I was served by Dylan, he was fantastic from start to finish, friendly, helpful and brilliant knowledge. My phone was up and running within 10 minutes. Brilliant customer service!!!?
December 22, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Alan,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicol
Nicol provided a high standard, she was informative and looked after myself and husband very, very well.
December 19, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Karen,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicol
Nicol always greets us well and looks after us. Customers for years.
December 19, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Darren,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Nicol
Served by Nicol. Amazing service as always in Hull. Nicol has served me for years always goes above and beyond for the customer. All my family use Vodafone.
December 18, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Denise,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Caitlin is really helpfull and has…
Caitlin is really helpfull and has perfect communicatiton skills she deserves raise
December 9, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Mustafa,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hull
Hey,
Thanks for the lovely review and fantastic support for Caitlin B.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing service from Caitlin P
December 16, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Atom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My friend gave me a new iPhone and…
My friend gave me a new iPhone and Nicol fully set up my phone and set me up an email account for the first time. Very much appreciated.
December 15, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey June,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lovely, helpful service
I was helped straight away by Caitlin. Very professional, polite, and efficient.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Rebecca,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P was really helpful and lovely…
Caitlin P was really helpful and lovely the speak to. Thankyou so much
December 11, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Eden,
Thanks for the lovely review and fantastic support for Caitlin P.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack from Vodafone in Hull St Stephen’s…
Jack from Vodafone in Hull St Stephen’s knows his job, friendly, polite, and best of all FAST! Great Experience Today 😊
December 3, 2025
Unprompted review
Reply from Vodafone UK - Hull
Hey Amanda,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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