I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB
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I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... See more
Company replied
I was not confident in changing the sim over to my new phone. I went into the store in Huntingdon and Hakim was so helpful and got my new phone up and running
Company replied
Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... See more
Company replied
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1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, United Kingdom
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My server Hamkim was very intormative and helpful

Reply from Vodafone UK - Huntingdon

Reply from Vodafone UK - Huntingdon
Great customer service, answered all my questions

Reply from Vodafone UK - Huntingdon
I was overdue an upgrade on my phone and Hakim advised me in a pleasant manner, was informative and made the whole experience pleasant.
I now have my new iPhone and will probably have to speak to him again as I become more familiar with its features and he assured me it would be pleased to help.
This was the best change over I have ever had with Vodafone.

Reply from Vodafone UK - Huntingdon
Quick, friendly service. Got me the product I needed, without trying to upsell me or sell me peripherals I didn’t need.

Reply from Vodafone UK - Huntingdon
So helpful, easy and excellent switch to an additional line from another provider, loved the personal touch to come in store and speak to a very knowledgeable and pleasant young man thank you

Reply from Vodafone UK - Huntingdon
The staff at this branch are all helpful pleasant and knowledgeable.
I attended the branch today with a problem that was causing myself and my wife stress. I was attended to by Natalie who listened to my issues assured me she could fix same and within 5 minutes it was all rectified.
Top marks to this service provider

Reply from Vodafone UK - Huntingdon

Reply from Vodafone UK - Huntingdon
Popped into the store for some help with my new phone, I am not at all technical and needed some help setting some things up. I am not from the area, but was visiting family and popped in on the off chance. The salesperson, Nathalie, was really friendly and helpful and didn’t make me feel silly, or rush me. I am always a bit nervous going in to new places but she put me at ease and I didn’t feel like there was any such thing as a silly question! Thank you Nathalie, I will be telling my family to come and see you when they need to upgrade.

Reply from Vodafone UK - Huntingdon
Very friendly good branch most especially Jake competence and resolution approach. Was fascinating.

Reply from Vodafone UK - Huntingdon
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