I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB
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I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... See more
Company replied
I was not confident in changing the sim over to my new phone. I went into the store in Huntingdon and Hakim was so helpful and got my new phone up and running
Company replied
Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... See more
Company replied
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1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, United Kingdom
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Visited the Vodafone store in Huntingdon today as I was due an upgrade. The store manager Hakim was extremely helpful and provided excellent service. I left with a new phone on a great contract.

Reply from Vodafone UK - Huntingdon
I had a fantastic experience with Hakim, who went above and beyond in providing exceptional customer service. He was knowledgeable, patient, and genuinely interested in finding the right phone for me. Hakim took the time to understand my needs and recommended a phone that not only fit my requirements but was also within a reasonable budget. His professionalism and friendly demeanor made the entire process smooth and enjoyable. I am extremely satisfied with my purchase, and I highly recommend Hakim to anyone looking for excellent service and expert advice. Thank you, Hakim!

Reply from Vodafone UK - Huntingdon
Visited the store to find out on offers, one of the staff member Akem politely explained on the new iPhone and the beautiful features of it.

Reply from Vodafone UK - Huntingdon
Super easy! Our tech got us set up with dual SIM and home broadband in no time. Wonderful service.

Reply from Vodafone UK - Huntingdon
The service I received from Hakim , Tech 110544. Huntingdon store was outstanding, I was after 2 upgrades for myself and husband, he found us both great deals including everything we wanted, and also a little bonus for me a chromebook. Hakim in total spent 2 hours with me finding the deals and then helping with data transfer and showing me all the new apps on my new phone as my previous phone was quoite a few years out of date.
Thank you Hakim for your knowledge and outstanding customer service

Reply from Vodafone UK - Huntingdon
Hakim was extremely knowledgeable and a real help getting me set up with my new phone.

Reply from Vodafone UK - Huntingdon
What a lovely experience I had in the Huntingdon store today.
They were just about to close when I went in. Hakim the store manager was so helpful he went above & beyond to help me & managed to sort the problem I had with my phone out.
He is a credit to your company & deserve to be recognised. As well as a pay rise.

Reply from Vodafone UK - Huntingdon
Very well organised and understood how to explain it to me

Reply from Vodafone UK - Huntingdon
Hakim & Brijesh were very helpful in moving me from O2 to Vodafone. They were able to offer me a very competitive deal for the S24 Ultra.

Reply from Vodafone UK - Huntingdon
I went in the shop to get a new phone and the people in the shop were knowledgeable and made it easy to understand. Jack also helped me set up the new phone.

Reply from Vodafone UK - Huntingdon
Visited the Vodafone store in Huntington to get assistance with my SIM service, and I had an outstanding experience thanks to Brijesh Thomas. Brijesh was incredibly helpful and knowledgeable, making the entire process seamless and stress-free. He efficiently resolved my issues, explained everything clearly, and ensured my SIM service was up and running perfectly.

Reply from Vodafone UK - Huntingdon
visited the Vodafone store for a SIM card and home WiFi service. Brijesh Thomas provided excellent assistance. He was friendly and knowledgeable, helping me choose the best plans quickly. The SIM card was activated within minutes and has excellent coverage and speeds. The home WiFi installation was prompt and reliable. Overall, a positive experience with Brijesh's efficient and effective service.

Reply from Vodafone UK - Huntingdon
Cannot get into my mobile due to needing a security code. Huntingdon shop not helpful as is TOBi. Need to have the mobile for emergencies but cannot read any messages due to the lack of security code. Cannot get it by E Mail either as TOBi does not understand.
Due to hearing difficulties will need to get a new phone. Not now happy with Vodaphone.

Reply from Vodafone UK - Huntingdon
Hakim really helped us pick the right phones and contacts. The service was brilliant, he could not have been more helpful and explained anything we were not sure on. I did feel that the computers we're sooooo slow and I felt we took so much of his time up just waiting for the computer to load. Hakim you are so patience.

Reply from Vodafone UK - Huntingdon
Great service, give us both very good advice. Computers were very slow but we got there in the end.

Reply from Vodafone UK - Huntingdon
Staff first class and excellent service.
Abi and Hakim were excellent

Reply from Vodafone UK - Huntingdon
Hakim was incredible, I had no intention of buying a phone , but when Hakim clearly explained the benefits of up grading my phone , mainly saving money , I upgraded. Fantastic service. Abbie was also good.

Reply from Vodafone UK - Huntingdon
The entire staff at this location are such helpful people and clearly understand technology and policies extremely well. Abigail, in particular, was great to work with to set up a mobile plan and this whole experience was a pleasure. Thank you!

Reply from Vodafone UK - Huntingdon
Friendly, informative and helped me through the whole process!

Reply from Vodafone UK - Huntingdon
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