I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB
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I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... See more
Company replied
I was not confident in changing the sim over to my new phone. I went into the store in Huntingdon and Hakim was so helpful and got my new phone up and running
Company replied
Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... See more
Company replied
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1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, United Kingdom
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My adviser Jack was very helpful and explained everything th me clearly and concisely. The process does take a long time but he explained every stage to me.

Reply from Vodafone UK - Huntingdon
ABI provided me with the very best in customer service and is a real credit to the Vodafone brand.
Thank you and well done!

Reply from Vodafone UK - Huntingdon
Excellent customer service. Talked through all the best and latest deals and best phone options. Stayed a while after closing hours to ensure I got the best offer and a new phone sorted. Helped with trade in of the phone. Brilliant customer service.

Reply from Vodafone UK - Huntingdon
Very easy to change phone, assistant was very helpful, only problem was displaying contracts which caused a bit of a wait.

Reply from Vodafone UK - Huntingdon

Reply from Vodafone UK - Huntingdon
Was delt with by abi and hakim getting a phone set up for my dad and they were so so helpful and kind too lot thank you

Reply from Vodafone UK - Huntingdon
Needed an E sim setup on my US phone. EE and O2 turned me away. Vodafone got me set up no problem.

Reply from Vodafone UK - Huntingdon
The team at the Vodafone shop in Huntingdon are first class

Reply from Vodafone UK - Huntingdon
I would like to express my sincere appreciation for the exceptional service I received from Hakim at Vodafone Huntingdon. His politeness and willingness to assist with all my inquiries about the new iPhone 15 made my experience truly outstanding. Hakim's professionalism and knowledge significantly contributed to my positive interaction, and I am grateful for his excellent customer service. Thank you, Hakim, for going above and beyond to make my visit to Vodafone a memorable and pleasant one.

Reply from Vodafone UK - Huntingdon
I walked into the Vodafone store at Huntingdon today and wow the atmosphere I felt was incredibly happy and welcoming. The gentleman Hakim served me was very professional and knowledgeable. He was very patience while answering all of my queries regarding the Samsung S23 Ultra and all the plans the offer at Vodafone.
He was able to come up with the plan that was suited me the most.
Thanks once again Hakim for your recommendation.

Reply from Vodafone UK - Huntingdon

Reply from Vodafone UK - Huntingdon
Great experience really friendly staff and team

Reply from Vodafone UK - Huntingdon
Very good experience today, everything I needed to know was done, I was served by Jack. Excellent service.

Reply from Vodafone UK - Huntingdon
Really helpful staff, sorted out setting up new phone. Nothing too much trouble for Nats and Abi. Thank you ladies.

Reply from Vodafone UK - Huntingdon
Excellent service from Hakim, spent a lot of time with me, he is very professional and polite. Solved all my questions and problems! Thank you! I recommend this brunch to everyone

Reply from Vodafone UK - Huntingdon
Very Happy with the service in the Huntingdon store. Hakim was excellent . Would recommend his professionalism.

Reply from Vodafone UK - Huntingdon
Hakim in vodafone Huntingdon was brilliant and gave great service and help which meant I purchased the phone with confidence this was important for an 80yr old with less skill on technology

Reply from Vodafone UK - Huntingdon
Helpful, good advice. Sorted a new contract upgrade out easily and was polite friendly and engaging.

Reply from Vodafone UK - Huntingdon
Nathalie was super helpful in establishing my needs and using her great knowledge of phones and systems to recommend changes that would be of significant benefit and savings to me. Having agreed the way forwards with her, she then took all the actions necessary to make the changes. Terrific service and thoroughly recommended. Thank you. Prof Ian.

Reply from Vodafone UK - Huntingdon
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