Vodafone UK - Huntingdon Reviews 

199
TrustScore 5 out of 5

4.9

1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB


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Rated 5 out of 5 stars

I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.

Company replied

Rated 5 out of 5 stars

I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... See more

Company replied

Rated 5 out of 5 stars

I was not confident in changing the sim over to my new phone. I went into the store in Huntingdon and Hakim was so helpful and got my new phone up and running

Company replied

Rated 5 out of 5 stars

Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Huntingdon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and efficient

My adviser Jack was very helpful and explained everything th me clearly and concisely. The process does take a long time but he explained every stage to me.

March 28, 2024
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi there,

What super feedback for Jack! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

ABI provided me with the very best in…

ABI provided me with the very best in customer service and is a real credit to the Vodafone brand.

Thank you and well done!

March 26, 2024
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Nigel. Thank you for your review for Abi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Talked through all the best and latest deals and best phone options. Stayed a while after closing hours to ensure I got the best offer and a new phone sorted. Helped with trade in of the phone. Brilliant customer service.

February 5, 2024
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Jordan,

Thanks for reviewing and sharing this feedback,

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 4 out of 5 stars

Very easy to change phone

Very easy to change phone, assistant was very helpful, only problem was displaying contracts which caused a bit of a wait.

January 11, 2024
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Barbara,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakim was great

Hakim was great. So helpful & friendly

January 6, 2024
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Danielle,

Thanks for the lovely review and fantastic support for Hakim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abi and Hakim the awesome staff at vodaphone

Was delt with by abi and hakim getting a phone set up for my dad and they were so so helpful and kind too lot thank you

January 4, 2024
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Simon,

Thanks for letting us know what an amazing job both Abi and Hakim did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed an E sim setup on my US phone

Needed an E sim setup on my US phone. EE and O2 turned me away. Vodafone got me set up no problem.

December 5, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi jason bryan,

This is a great review for our Huntingdon store. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Huntingdon, Cambs

The team at the Vodafone shop in Huntingdon are first class

December 2, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the exceptional service I received from Hakim at Vodafone Huntingdon. His politeness and willingness to assist with all my inquiries about the new iPhone 15 made my experience truly outstanding. Hakim's professionalism and knowledge significantly contributed to my positive interaction, and I am grateful for his excellent customer service. Thank you, Hakim, for going above and beyond to make my visit to Vodafone a memorable and pleasant one.

November 23, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Sophie. Thank you for your glowing review for Hakim. It's always lovely to read such AMAZING feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I walked into the Vodafone store at…

I walked into the Vodafone store at Huntingdon today and wow the atmosphere I felt was incredibly happy and welcoming. The gentleman Hakim served me was very professional and knowledgeable. He was very patience while answering all of my queries regarding the Samsung S23 Ultra and all the plans the offer at Vodafone.

He was able to come up with the plan that was suited me the most.

Thanks once again Hakim for your recommendation.

November 24, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Dhanish,

Thanks for the lovely review and fantastic support for Hakim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional

November 14, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Trev,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in store very helpful

October 27, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Laura,

Thanks for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience really friendly staff…

Great experience really friendly staff and team

October 24, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Natasha,

This is lovely feedback for our store.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very good experience today

Very good experience today, everything I needed to know was done, I was served by Jack. Excellent service.

October 23, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Kyproula,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, sorted out setting up new phone. Nothing too much trouble for Nats and Abi. Thank you ladies.

September 22, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Sue,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Hakim

Excellent service from Hakim, spent a lot of time with me, he is very professional and polite. Solved all my questions and problems! Thank you! I recommend this brunch to everyone

September 13, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Thanks for your feedback Keteryna. It's great to see Hakim was patient and helped sort everything for you.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very Happy with the service in the…

Very Happy with the service in the Huntingdon store. Hakim was excellent . Would recommend his professionalism.

September 13, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakim in vodafone Huntingdon was…

Hakim in vodafone Huntingdon was brilliant and gave great service and help which meant I purchased the phone with confidence this was important for an 80yr old with less skill on technology

August 18, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey there,

Thanks for letting us know what an amazing job Hakim did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Helpful, good advice. Sorted a new contract upgrade out easily and was polite friendly and engaging.

August 12, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Nina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathalie was super helpful

Nathalie was super helpful in establishing my needs and using her great knowledge of phones and systems to recommend changes that would be of significant benefit and savings to me. Having agreed the way forwards with her, she then took all the actions necessary to make the changes. Terrific service and thoroughly recommended. Thank you. Prof Ian.

August 11, 2023
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Ian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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