The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... See more
Company replied
Location
Switch locationUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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See what reviewers are saying
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... See more
Company replied
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... See more
Company replied
HARIKA served me today and her customer service was good. Impressed by customer service skill. Positive behaviour.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ilford
Written by the company
Contact info
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, United Kingdom
4.9
Excellent
219 reviews
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HARIKA served me today and her customer…
HARIKA served me today and her customer service was good. Impressed by customer service skill. Positive behaviour.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Wilson,
Thanks for the lovely review and fantastic support for Harika.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you so much
Thank you so much, Harika, for your help today. You are very kind to customers. So you are the best 👍
June 2, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Abdul,
Thanks for the lovely review and fantastic support for Harika.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
we had a fantastic experience and so helpful by Rsihma in ilford
the whole experience was fab
May 19, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
AGNE was sure a lovely support staff
AGNE was sure a lovely support staff, she’s the best, everything was quick and easy and we got the best offers and advice we had to purchase an additional device, Thank you.
May 4, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by the adviser Rishma
I was served by the adviser Rishma. She was very helpful and nice with me and she is the best thank you very much
May 4, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Olga,
Thanks for the lovely review and fantastic support for Rishma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The agent rishma is very informative. she is very nice and funny also attentive, helped me excatly what i wanted. Excellent service.
The agent Rishma she is very nice and funy. She provide a good customer service.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Sergean,
Thanks for the lovely review and fantastic support for Rishma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikhail and Cristina was very helpful
Mikhail and Cristina was very helpful. Definitely recommend these 2 to my friends and family.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Valeriu,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good custmer service i am so…
Very good custmer service i am so happy! Thank you Rishma
April 21, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Hilda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The assistant called HARIKA Was so…
The assistant called HARIKA Was so helpful, friendly and got a good deal for me and my daughter.. i also appreciate her going up and beyond to help me because I've been with Vodafone since 1999
April 17, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Gloria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
there is a nice boy at work called…
there is a nice boy at work called MIKHAIL and he helped me a lot. Very efficient with the service definitely the top advisor in the store. This young man needs a promotion as soon as possible
April 15, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Piroska,
Thanks for the lovely review and fantastic support for Mikhail,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Rishma
Rishma helped me swiftly change my esim to a normal sim and also helped me port to a more suitable monthly plan.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Banurekha,
Thanks for the lovely review and fantastic support for Rishma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to the ilford store and was served…
Came to the ilford store and was served by rhianna. She was so wonderful and so sweet. She helped so much, i have never had amazing and fun service like this before
April 12, 2026
Unprompted review
Visited Ilford store today and Harika…
Visited Ilford store today and Harika gave a good deal for simo upgrade, appreciate her customer service. Was a good experience.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Ankush,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina and rhianna were so helpful
Cristina and rhianna were so helpful. They went through all the plans with great detail and were șo nice and friendly. Will always come back to them
April 4, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Patrick,
Thanks for the lovely review and fantastic support for Cristina and Rhianna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidd the manager and Agne were really…
Sidd the manager and Agne were really helpful. Highly recommend this store
March 22, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Sishir,
Thanks for the lovely review and fantastic support for Sidd.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
MIKHAIL was very helpful and service…
MIKHAIL was very helpful and service provided was very efficient. The managers at the store need to give him a raise!
March 18, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Analisia,
Thanks for the lovely review and fantastic support for Mikhail.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry and Christina gave amazing…
Harry and Christina gave amazing customer service, helped and treated me very well
March 14, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cristina and rhianna were very nice and…
Cristina and rhianna were very nice and helpful in the store. They were so sweet and made the whole experience really fun
March 8, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey there,
Thanks for the lovely review and fantastic support for Cristina and Rhianna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Agne,Ryan and hari attended me
Agne,Ryan and hari attended me. Stuff is really comparative and polite. Thank you
March 6, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hi Iqra,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Good customer service
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to.
Harika was extremely helpful, professional & kind explaining step by step the process as it was being done.
Will definitely recommend this branch for its customer service 👍
February 27, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hi Shaista,
Thank you so much for your wonderful review and the amazing support you’ve shown for Harika —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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