I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... See more
Company replied
Location
Switch locationUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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See what reviewers are saying
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... See more
Company replied
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... See more
Company replied
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ilford
Written by the company
Contact info
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, United Kingdom
4.9
Excellent
226 reviews
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Today I have visited vodafone Ilford…
Today I have visited vodafone Ilford branch to get a sim for me. Everyone was so helpful specially Abu Bakkar and Agne assist me and help me to get a sim. Thank you so much vidafone team
December 29, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey Monjurul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rhianna and Ryan very good and helpful…
Rhianna and Ryan very good and helpful funny and very fast and the y help so much
December 14, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey Mohammad,
Thanks for the lovely review and fantastic support for Rhianna and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service from rhianna…
Amazing customer service from rhianna and Ryan. They helped solve all my problems and were really nice
December 14, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey Aariz,
Thanks for the lovely review and fantastic support for Rhianna and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Agne serve us very good she is…
Agne serve us very good she is excellent
and your one of guy he always using the phone he dont serve the customers today i came to shop i ask for contract he doesn’t response properly he didn’t serve me i am really disappointed of his behaviour i think his name is mishall
December 4, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey Wajeeh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I found Hari to be helpful
I found Hari to be helpful, patient and informative in assisting me, in getting my new phone
November 27, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey De,
Thanks for the lovely review and fantastic support for Hari.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rhianna is very helpful and kind
Rhianna is very helpful and kind. She always serves with a smile. She gave me an excellent customer service. She always gives the best advice and is an asset to Vodafone. Ilford store is so lucky to have her. She will definitely go far in life. She deserves a pay rise and promotion.
November 18, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We appreciate you taking the time to share your wonderful experience. If you do need anything, our Social Media Team is available on Facebook or Instagram.
Thanks,
Vodafone Social Media Team
Rhianna is amazing
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so helpful. She should be promoted to become an assistant manager because she knows it all. This is the second sim only contract I am purchasing from her and everytime she has given me a brilliant customer experience.
November 18, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We're happy to hear that you had such a positive experience with our agent Rhianna.
Thanks for sharing your feedback,
Vodafone Social Media Team
I was attended by Cristina
I was attended by Cristina, she was amazing. She was very attentive and helpful, I definitely recommend.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ryan’s help
Ryan was really helpful in explaining all the options so I could make informed choices. He was also very helpful to my mother who is older. Thanks
November 10, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hi. We're happy to hear that our team member was helpful in explaining the options and assisting your mother. Thank you for your positive feedback and time! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ilford
Hi. We appreciate your kind words! We are so happy to hear that you found our staff member helpful and friendly. Thanks for the feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service,very helpful and…
Excellent service,very helpful and quick service.i will be back again
October 23, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Visited Ilford Store for an upgrade and…
Visited Ilford Store for an upgrade and Rhianna helped me. She was so nice and upgraded two of my Numbers to help reduce my bill
October 21, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
My experience with Ryan was so great
My experience with Ryan was so great. He was so patient and helpful and made everything things so smoothly.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hi. Thank you for your review for Ryan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rhianna was fantastic
Rhianna was fantastic. Made the experience very good. Informative and helpful.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Manisha was super patient and polite
Manisha was super patient and polite. Everyone else was very helpful.
September 27, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey Elif,
Thanks for the lovely review and fantastic support for Manisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Best of the best
This is the first time i come to a vodafone store and I was so confused if i get something i would like but one staff comes in and helped me with all the works and Their name is Rhianna and Ryan. Their customer service was so charming and so pleased to have the today.
September 22, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey Taif,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Best Vodafone Branch Experience
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also very professional and made sure everything went smoothly. Both of them went above and beyond, and I really appreciate their patience and kindness.
This is honestly the best Vodafone store I’ve been to, and I’ll definitely recommend it to my friends.
September 22, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great team
Great team, professionalism and flexibility for customer is what you need; Manisha, Abu and Cristina - all the best!!!
September 21, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Went to ILFORD store and was met by…
Went to ILFORD store and was met by Ryan who helped me with my upgrade of the new IPHONE. I am really happy with the service and will be coming again
September 12, 2025
Unprompted review
Reply from Vodafone UK - Ilford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Went to the Ilford store and got…
Went to the Ilford store and got amazing service from rhianna and Ryan. My husband and I came to preorder the iPhone 17 and they were very sweet and helpful
September 12, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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