Agne did a very good job. Customer Service was exceptional. She really helped me with good plans with lot of patience.
Company replied
Location
Switch locationUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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See what reviewers are saying
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... See more
Company replied
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... See more
Company replied
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ilford
Written by the company
Contact info
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, United Kingdom
4.9
Excellent
225 reviews
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Sidd the manager and Agne were really…
Sidd the manager and Agne were really helpful. Highly recommend this store
March 22, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Sishir,
Thanks for the lovely review and fantastic support for Sidd.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
MIKHAIL was very helpful and service…
MIKHAIL was very helpful and service provided was very efficient. The managers at the store need to give him a raise!
March 18, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Analisia,
Thanks for the lovely review and fantastic support for Mikhail.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry and Christina gave amazing…
Harry and Christina gave amazing customer service, helped and treated me very well
March 14, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cristina and rhianna were very nice and…
Cristina and rhianna were very nice and helpful in the store. They were so sweet and made the whole experience really fun
March 8, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey there,
Thanks for the lovely review and fantastic support for Cristina and Rhianna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Agne,Ryan and hari attended me
Agne,Ryan and hari attended me. Stuff is really comparative and polite. Thank you
March 6, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hi Iqra,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Good customer service
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to.
Harika was extremely helpful, professional & kind explaining step by step the process as it was being done.
Will definitely recommend this branch for its customer service 👍
February 27, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hi Shaista,
Thank you so much for your wonderful review and the amazing support you’ve shown for Harika —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great explanation and great customer…
Great explanation and great customer service.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Dapo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
“I really appreciated her help.”
“I really appreciated her help.”
Harika
February 21, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Nicolae,
Thanks for the lovely review and fantastic support for Harika.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harika gave me very professional…
Harika gave me very professional customer service always smile on her face
February 20, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Muhammad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you harika for making easier
Thank you harika for making easier
February 16, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Pavan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service today with Harika
Amazing service today with Harika. She made us feel welcomed and assisted us happily with everything needed. Highly recommend to come in and ask for her. She goes beyond her way to help.
February 16, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Anamaria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Store Manager was really helpful and…
Store Manager was really helpful and professional
February 16, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Tazo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was a great experence
Was a great experence, Mickail was vere helpuful .
January 14, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Ionut,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dhaval online adviser was really good…
Dhaval online adviser was really good he knows his job excellent customer service also today at ilford Harike sales advice gave me new sim help me something else .
January 10, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey,
Thanks for the lovely review and fantastic support for Dhaval.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My name is Ashok Kumar I visit today…
My name is Ashok Kumar I visit today Vodafone store location ilford town London exchange mall with my friend karam veer , this is the best experience with clear explanation with all my query I give 5 star rating to
Mrs.Harika
Thanks so much
January 10, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Ashok,
Thanks for the lovely review and fantastic support for Harika.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My advisor Agne works really…
My advisor Agne works really responsibly and is very helpful. She helped me make a phone contract, she understood my requirements and gave me a good price
January 10, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey Laima,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was greated by cristina who was very…
I was greated by cristina who was very helpful and enjoyed my experience and helped me with mu query
January 9, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rhianna was fantastic
Rhianna was fantastic, patient, knowledgeable and very professional. Enjoyed the interaction
January 3, 2026
Unprompted review
Reply from Vodafone UK - Ilford
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rhianna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service with lost of…
Good customer service with lost of Paitence
December 30, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey stGeneral,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today I have visited vodafone Ilford…
Today I have visited vodafone Ilford branch to get a sim for me. Everyone was so helpful specially Abu Bakkar and Agne assist me and help me to get a sim. Thank you so much vidafone team
December 29, 2025
Unprompted review
Reply from Vodafone UK - Ilford
Hey Monjurul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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