I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... See more
Company replied
Unit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... See more
Company replied
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... See more
Company replied
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... See more
Company replied
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... See more
Company replied
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Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, United Kingdom
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Ryan helped me with a HBB as online it was very diffucult to do. He ran me through it smoothly

Reply from Vodafone UK - Ilford
I had a great experience with Manisha and Hari they were super kind and helpful when moving me from pay as you go to pay monthly for my sim.

Reply from Vodafone UK - Ilford
Rhianna was very professional and help me to choose what I need.

Reply from Vodafone UK - Ilford
Was served by Rhianna
Helped a lot and made sure we got the help we needed great help and had a good customer experience

Reply from Vodafone UK - Ilford

Reply from Vodafone UK - Ilford
Professional all details explained real help from rhianna

Reply from Vodafone UK - Ilford
I cane to Ilford and i had some service isssues and this gentleman name is Vipul was really helpful and professional I would definitely recommend visiting vodafone Ilford

Reply from Vodafone UK - Ilford
Good talk with the person!! Explained everything I asked for!

Reply from Vodafone UK - Ilford

Reply from Vodafone UK - Ilford
The customer service person Sorina that dealt with me was very polite, very resourceful and well behaved individual with fine character.

Reply from Vodafone UK - Ilford
I just want to say one of the managers called Abu was absolutely phenomenal be helped us through our deal as we lost our phone very professional and was very professional highly recommend Vodafone most definitely Ilford store

Reply from Vodafone UK - Ilford
Sorina is the best… I had the best service ever and she helped me a lot… definitely will come back!

Reply from Vodafone UK - Ilford
Andrea is so humble and patiently handled issues.
Overall Great service

Reply from Vodafone UK - Ilford
Very helpful and friendly, managed to get better deal. Much appreciated it.

Reply from Vodafone UK - Ilford
Saagar was very helpful with my upgrade and getting me in and out quickly.

Reply from Vodafone UK - Ilford
Amazing Customer service from the manager Abu. Thank you

Reply from Vodafone UK - Ilford
Rhianna is an angel. She solved my problem and went above and beyond. I was stressed out, and she not only fixed my problem but put the biggest smile on my face. She’s such a star!! Abu was also there to help. Thanks so much both, especially Rhianna

Reply from Vodafone UK - Ilford
It was very nice being there, harry help out in all of the queries we had regarding best offers, we got one after his explanation.
Recommended!

Reply from Vodafone UK - Ilford
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