I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... See more
Company replied
Location
Switch locationUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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See what reviewers are saying
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... See more
Company replied
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... See more
Company replied
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ilford
Written by the company
Contact info
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, United Kingdom
4.9
Excellent
226 reviews
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I have a great experience with manager…
I have a great experience with manager Abu . He is a good person and dealing with customer is nicely.
December 18, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Meenu. Thank you for your review for Abu. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have great experiences with manager…
I have great experiences with manager Abu✨. Good customer services, good behaviour.
December 18, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Anjana. Thank you for your review for Abu. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service experience is very…
The customer service experience is very good..Abu and Sagar guided me very well.
December 17, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Sandeep,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The customer service is excellent
The customer service is excellent. Abu guided me well with the device and sim plans accurately and assisted me well with every step.
December 17, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Sunny,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Sorina was good in comminucation
Sorina was good in comminucation. She did her work very well. She is efficient and active.
November 17, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Ilford
Hi Alexandru,
This is lovely feedback for Sorina. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Exceptional Service from Sorina
Sorina provided exceptional customer service, answering my questions clearly and patiently. Her calm and professional approach made the experience outstanding.
November 9, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Ayobami,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So we visited today to get a new… Iphone
So we visited today to get a new iphone. There was a guy named Abu Baker. Omg soo professional person. MashAllah. So helpful
October 9, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Thanks for your feedback Asfand, Hope you're loving your new phone.
All the best, The Vodafone Social Media team
She was patient with me and help me…
She was patient with me and help me resolve the problem in a nice manner. Very nice person.
September 26, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Audrey,
This is lovely feedback. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service
Rihanna was quite helpful and friendly. I got the service I needed. Left the shop a happy customer.
September 15, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Lynn,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Rhianna was very helpful and very nice
Rhianna was very helpful and very nice. Definitely recommend going to her
September 14, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hey Victor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been out of service for 2weeks
Been out of service for 2weeks, call multiple time to customer service no help. been in store ready to cancel all my lines but Andreea was very helpful and resolve my issue. i m so happy with the service i’ve received in store.
September 9, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Mariana,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ryan (sales advisor) is best person , I give him best review
Ryan (sales advisor) is best person I have ever seen , with such polite and humble , he solve my problem and which is not done from last 1 year . Thank you
September 6, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service , friendly environment and easy to approach. Abu Bakar and Hardev are very friendly and gave us quick service.
September 2, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Shanzida.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Abu had great service!
August 21, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Ashley. Thank you for your review for Abu. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and effective service
We were waiting for our Sim for at least 3 weeks but Ryan from Vodafone ilford branch has done the work today in just 3 mins. Excellent service
August 18, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hey Ankur, Apologies for the delay you first experienced receiving your SIM. But it sounds like Ryan did a top job getting everything sorted for you when you visited the Ilford store.
thanks for your awesome feedback, The Vodafone Social Media team
Who gave the service is a very nice…
Who gave the service is a very nice girl. The people are very good at the store as well.
August 10, 2024
Unprompted review
Reply from Vodafone UK - Ilford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Rhianna was the best person for me she…
Rhianna was the best person for me she made me feel so welcomed and comfortable while choosing a phone
August 4, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hello Sahil,
It's always our aim to provide a helpful service, so it's great to hear that Rhianna delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was a pleasure to have Rhiana as a…
It was a pleasure to have Rhiana as a Customer service. Excellent service!
July 27, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hey Zaida,
Thanks for the lovely review and fantastic support for Rhiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Rianna was GREAT (kept me as a customer)
Rianna was GREAT (take the time to get that right too, Re-anna, not Re-arna, or Re-annananannanan).
Top customer service, I hope she sees this. Was able to do more for me than the previous 2 people I have spoken to. I was due to cancel my 1GB £65 a month contract entirely, whereas now I am going onto a 4G Mobile 30 day contract. You've kept a customer, thanks to Rianna. Give her a bonus! I've spoken with a few of your customer service ops over the last two years and by far Rianna was the best.
July 26, 2024
Unprompted review
Reply from Vodafone UK - Ilford
Hi Mike. Thank you for your glowing review for Rianna. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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