I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... See more
Company replied
Unit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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I came to the branch to make an upgrade, the stuff named Rihanna was so so kind,and helpful ,and positive . She listebing to me and gave me the best offer. Well done girl, and many thanks for your he... See more
Company replied
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... See more
Company replied
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... See more
Company replied
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... See more
Company replied
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Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, United Kingdom
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Abu was really helpful and friendly thanks Vodafone

Reply from Vodafone UK - Ilford
Staff treating me with very patience and respectfully .

Reply from Vodafone UK - Ilford
I visited the Vodafone store today and was served by the lovely Umaima!
Shes hands down the nicest employee I’ve ever been served by. She explained every deal i was interested in and was so patient and polite.
Couldn’t recommend her enough. If you go to the Vodafone store definitely ask for her shes amazing at what she does
Overall loved my experience thank you so much Umaima!!!

Reply from Vodafone UK - Ilford
Had an very good experience with Rhianna. She helped me in getting my new phone and sim within no time and had answered all my questions with full of patience. I liked the customer experience. And One of the manager named Abu also helped throughout the process. Thankful to both of them.

Reply from Vodafone UK - Ilford
Been served by Rihanna, lovely girl and verry polite witch has a great customer services. Took me through all the posibile contracts and helped choosing the right one!
Always when visit Ilford branch I have positive experience.

Reply from Vodafone UK - Ilford
Umaima.
The staff at the shop was very friendly.
And fast working I’m happy with the work and customer service they offered specially umaima.

Reply from Vodafone UK - Ilford
Umaima was great, super helpful and really great to chat to.

Reply from Vodafone UK - Ilford
I was served by 2 very beautiful girls Rhianna and Umaima today so polite and nice if you come Vodafone go to them!!!

Reply from Vodafone UK - Ilford
Went to the vodafone store today and was served by Rhianna. My top up sim wasnt working but she efficiently and quickly fixed my problem. She was so sweet and caring definetly recommend coming to her if anyone comes into store!

Reply from Vodafone UK - Ilford
Visited ilford store and rhianna was very helpful. She was very nice and helped me with my upgrade and getting a new ipad. I would definitely recommend everyone to go to her!

Reply from Vodafone UK - Ilford
Quick service and very trustworthy! Super friendly staff, Rhianna is the best!

Reply from Vodafone UK - Ilford
Thank you Umaima for your amazing customer service!!
She was so kind and helpful with all my needs. I have never met someone so polite and understanding.
If you ever go to the Vodafone store make sure to ask for her the service was outstanding I am so impressed!!

Reply from Vodafone UK - Ilford
I love the customer service, very satisfied, thankyou so much Rhianna

Reply from Vodafone UK - Ilford
Umaima was amazing she helped me through my problem. Will definitely come back as she made my experience so much better.
Thank you umaima!!!!!!!!!

Reply from Vodafone UK - Ilford
Umaima, has been really helpful and professional. She dealt with our query very quickly, without hesitation. We give her 5 star.

Reply from Vodafone UK - Ilford

Reply from Vodafone UK - Ilford
Umaima is too good!!!! she has politely given answers to all my questions thank you so much would definitely recommend going to her if you come to the Vodafone store!

Reply from Vodafone UK - Ilford
Umaima helped me today and was very knowledgeable and patient. Very proficient young lady.

Reply from Vodafone UK - Ilford
Umaima was amazing with her customer service skills!! She was really helpful and im really happy with the plan we chose. Its such a lovely feeling being in vodafone abd being treated so kindly and having such a warm welcome in store.
Thank you so much to Umaima!!
Defined visit her if you are coming to the Vodafone store!

Reply from Vodafone UK - Ilford

Reply from Vodafone UK - Ilford
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