I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... See more
Company replied
Location
Switch location11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... See more
Company replied
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... See more
Company replied
Chris who served me was great, tended to all my needs and made sure I was fully satisfied with the experience I received. Would 100% recommend as he leaves no stone unturned and saved me a fortune.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Inverness
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.9
Excellent
218 reviews
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Vodaphone Medical - Compatable Systems.
To whom concerns,
My help from Callum - Vodaphone - Inverness came for advice upon Contract upgrades - following several hours systems ' gliches ' for a held account, Callum's perseverance all was achieved.
Yours faithfully,
William.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey William ,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lachlan was a credit to Vodafone in…
Lachlan was a credit to Vodafone in Inverness, very knowledgeable on products and plans.
Able to purchase 2 phones and change our broadband package aided by a very personable young man.
Thankyou
June 4, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Andy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Didn't have to wait long for a new…
Didn't have to wait long for a new contract Chris the salesman was brilliant with me
June 3, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Calum,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tegan has very helpful and made the…
Tegan has very helpful and made the process very smooth. Definitely for me who is not really familiar with changing phones to Scotland/ uk phone system.
Happily recommend to anyone I. Future.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Had to call in Inverness store today…
Had to call in Inverness store today was unsure of a few things on my new phone again as always great service from Chris thankyou
June 2, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Over the many years thst I've been…
Over the many years thst I've been coming to Vodafone, Jordan is by far the best retail adviser that Ive had. He answered all ny questions really patiently, had a pleasant manner and was extremely helpful. He set the gold standard!
May 29, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tegan delivered an excellent service…
Tegan delivered an excellent service with a friendly approach for my son’s device upgrade. Highly recommend visiting this shop! Many thanks
May 29, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tegan helped me out with setting my…
Tegan helped me out with setting my phone up today she was very efficient helpful and kind always had good service in this store
May 29, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
very helpful and quick to action
very helpful and quick to action. felt well looked after by some lovely folk Callum and Ben !
May 28, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service was efficient
Service was efficient. Ben was helpful, courteous and good customer service skills.
May 26, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Angus,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Callum was amazing
Callum was amazing really helped my Grandfather to choose the best deal for my Gran
May 25, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey William,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent visit today at Inverness…
Excellent visit today at Inverness Vodafone ,
Callum was very helpful in every way
Explained everything and tried lots of different ways to help my husband who is travelling abroad and made sure we had the right plan in place ,
He was very friendly and had lots of info ,
Wish him all the best 🙂
May 21, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and…
Jordan was very helpful and professional.
I will not go to any other provider as he answered all my questions and concerns .
Employee of the month in my opinion.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was served by Jordan who I remember…
Was served by Jordan who I remember from my last contract so it was nice having his guidance again when taking out another contract he’s very knowledgeable and helpful
May 21, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Dylan,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dont ever use these
No way has this company got 4.+ reviews. An abosolute disgrace of a company .Trying to cancel a contract and still not done haveing to travel 120 round trip to a shop to explain we cancelled 2 months ago had to pay over £120 and have to wait another month and pay again for a sim that was cancelled
May 20, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey there,
This is absolutely not the experience we want you or any of our customers to have with us. We certainly need to get this sorted.
So we can look into this and help, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super Ben
Ben did a great job helping with what was needed and creating a good deal for what was needed.
The full team in store very helpful and easy to talk to.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very straightforward from start to…
Very straightforward from start to finish
May 18, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callum was Very helpful with upgrading…
Callum was Very helpful with upgrading my account, he spoke through all the options and made it easy to understand I came in thinking I would need to get a iPhone 15 to get a good deal but I’ve left with a 17e on a bargain.
May 20, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Avril,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for helped with my Vodafone app…
Came in for helped with my Vodafone app and Callum was very helpful and understanding will be back to take out a new sim soon. Really friendly team
May 18, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
Thanks for letting us know what an amazing job Callum did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris from the Inverness Eastgate…
Chris from the Inverness Eastgate centre was very helpful, courteous, knowledgeable and friendly.
Helped with a mobile phone upgrade ,described all the functions available ,
Transferred my apps from my old phone.
May 17, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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