I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... See more
Company replied
11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... See more
Company replied
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... See more
Company replied
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... See more
Company replied
Chris who served me was great, tended to all my needs and made sure I was fully satisfied with the experience I received. Would 100% recommend as he leaves no stone unturned and saved me a fortune.
Company replied
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11 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
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Excellent service, information given very much appreciated.
Christopher explained all required for my purchase.

Reply from Vodafone UK - Inverness

Reply from Vodafone UK - Inverness

Reply from Vodafone UK - Inverness

Reply from Vodafone UK - Inverness
I came into the Inverness store this afternoon and was approached by a young gentle man called Dom , I was due an upgrade but wasn’t sure on which handset to go for, he made me feel at ease and showed me the different options, he also gave me a quote for home broadband and highlighted the discounts that would be on offer for me, I left very happy and will be back soon to look into my broadband offers.

Reply from Vodafone UK - Inverness
Really helpful team, Ross was very knowledgeable and he made sure everything was explained to me. I was nervous going in as I am bad with technology but left very happy.

Reply from Vodafone UK - Inverness
Chris was very helpful and explained things clearly and politely. Much appreciated his patience, kindness and understanding

Reply from Vodafone UK - Inverness
Pleasant experience with Callum. Good value contract.

Reply from Vodafone UK - Inverness
Excellent service, and good prices.
Callum was very informative and explained everything clearly.

Reply from Vodafone UK - Inverness
Callum was very helpful and friendly, and made our visit very easy to upgrade our phones.

Reply from Vodafone UK - Inverness
Your sales person Chris, was very helpful in finding us the best phone and deals which suited us best. He explained everything very proffessionally and very politefully. He made us feel at ease and was very courteous in dealing with any questions we asked. Would definitely go back. Thank you Chris.

Reply from Vodafone UK - Inverness

Reply from Vodafone UK - Inverness

Reply from Vodafone UK - Inverness
Kyle was very knowledgeable and gave lots of useful information

Reply from Vodafone UK - Inverness
Amazing customer service , friendly and got the best deal for me it was Callum . Very happy

Reply from Vodafone UK - Inverness
Callum was very helpful todat fixing my phone settings

Reply from Vodafone UK - Inverness
Excellent experience today at Vodafone Inverness.
Both mine and my wife’s air plan renewed very happy with both.
Callum looked at lots of options to come up with good deals for us both.
Many thanks Callum.

Reply from Vodafone UK - Inverness
Callum at the Inverness store was very helpful, professional whilst also friendly and very approachable.
Would definitely be asking for him on any future visits.
Thank you Callum

Reply from Vodafone UK - Inverness
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