I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... See more
Company replied
Location
Switch location11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... See more
Company replied
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... See more
Company replied
Chris who served me was great, tended to all my needs and made sure I was fully satisfied with the experience I received. Would 100% recommend as he leaves no stone unturned and saved me a fortune.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Inverness
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.9
Excellent
218 reviews
Asks customers to review
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Jordan was Polite and helpful
January 19, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Gordon,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fixing my access to "My Account".
Cameron and Dom had the patience to address my queries and fix the issue I had with my account.
January 13, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Allan,
Thanks for the lovely review and fantastic support for Cameron and Dom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in and got a great deal
Came in and got a great deal. Thank you
January 13, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Joanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed help reaettijg up mu phone due…
I needed help reaettijg up mu phone due to pssed issues that i couldnt resolve over the phone cameron and dom were a great help and sorted the issue quickly
January 13, 2026
Unprompted review
Reply from Vodafone UK - Inverness
Hey Mrs Maclennan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Chris was fantastic, he spent so much time explaining the different price plans etc and nothing was too much of a problem or to silly a question. Fantastic customer service. I changed my phone and it was a hassle free experience!
December 31, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Louise,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very impressed with Ross at Vodafone
Very impressed with Ross at Vodafone, Eastgate, Inverness.
So helpful and sorted the problem very well and quick.
December 23, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Anne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cameron was great really friendly and…
Cameron was great really friendly and helpful. Very knowledgeable and made me feel at ease
December 12, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jordan was very helpful with my…
Jordan was very helpful with my account. He assessed all my lines and offered great options.
December 10, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Lynn,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris made a real effort to help me…
Chris made a real effort to help me when it really needed to get my phone up and running again
December 1, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi Mark,
Thank you so much for your wonderful review and the amazing support you’ve shown for Chris—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Excellent service at Vodaphone Inverness
Chris was extremely helpful and patient as he explained everything to us.
I have dealt with 3 members of staff in the last week at the Inverness Vodaphone Eastgate Inverness store and the experience has always been positive.
November 24, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey David,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed Broadband for the Home
Needed Broadband for the Home, having had Vodafone at a previous address, so we visited Vodafone Inverness for advice and to sign up for Broadband at our new home and spoke to the Manager Cameron who helped with everything, found us a great deal at a great price, explained everything in detail, clearly and thoroughly..very happy ..
November 23, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jordan was extremely helpfull and…
Jordan was extremely helpfull and assisted me with my enquiry of a new mobile.
November 10, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi. We're happy to hear that you found our team member helpful with your new mobile enquiry. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No problem
Canny mind the name of the guy who assisted, he liked guitars. Anyhoo. Went in with a view to upgrade mobile and broadband. Very informative and helpful. I did upgrade, no problems. HH
November 5, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi. We're glad you enjoyed your experience and found our team member helpful with your upgrade. We appreciate you taking the time to share your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron fixed my email account and got…
Cameron fixed my email account and got new micro sim for husband new phone, this was done with a smile and chat, very good experience
November 8, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi. We're happy to hear that we fixed your email and provided a new micro sim for the new phone. We appreciate your positive feedback and are glad you enjoyed your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very easy and informative in updating…smooth operation
Very easy and informative in updating my device. A good upsell too on a tablet. Jordan in Inverness was brilliant.
November 5, 2025
Unprompted review
Reply from Vodafone UK - Inverness
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Once again Jordan exceeded my…
Once again Jordan exceeded my expectations as a repeat vodafone customer. He sold me my 2 new Apple iPhones and spent time getting all my data transferred over. This is something I would not undertake myself.
So many thanks to Jordan. What a relief to be able to enjoy great customer care.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Inverness
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Fantastic service from Jordan
Fantastic service from Jordan
Thank you
November 4, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service from Lachlan
Great service from Lachlan, very helpful and knowledgable
October 3, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi. We appreciate your wonderful review and support.If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan is brilliant!
Jordan is brilliant!
Sorted problem immediately
Even probs I didn’t know I had!
October 29, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi. We're happy to hear that the problem was sorted immediately and that you had such a positive experience. Thank you for sharing your feedback with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and gave good…
Jordan was very helpful and gave good advice.
October 24, 2025
Unprompted review
Reply from Vodafone UK - Inverness
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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