I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... See more
Company replied
Location
Switch location11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... See more
Company replied
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... See more
Company replied
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Inverness
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.9
Excellent
219 reviews
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Excellent set
Cameron fully understood my needs and provided prompt and excellent service.
April 22, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Nigel,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An excellent in-store experience
Apologies if I have already completed this review.
Marc in the Inverness store dealt with my enquiry and subsequent sale of a gigacube which was in stock and available. It was as easy as pie to set up and “go” just as he said. At an affordable price with an initial 24months contract it has allowed someone in a relatively off grid situation to enjoy connectivity . As a not too rech-savvy parent, I have clear instructions to transfer payments over to my 20-something year old daughter. It would have been nice for her to to have completed everything remotely but I do appreciate the security necessary to open a new account with Vodafone.
Thank you Vodafone.
April 22, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Dawn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great deals
I found Vodafone give the best price deals, the customer service is great. Ross who helped me was a star.
April 19, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Julie,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Jordan in store today …
I was helped by Jordan in store today he was really helpful and friendly. He explained everything he was doing as he was going along. I would highly rate my experience today.
April 17, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Hazel,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross in Vodafon Inverness was…
Ross in Vodafon Inverness was competent, friendly and a pleasure to deal with!
April 16, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Leendert,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in off chance to the inverness…
I went in off chance to the inverness shop to get a phone upgrade. A very helpful man called Jordan took me through the process which was very simple and I got the unit I wanted. He also looked at the other three units I have on my account and he also saved me some money every month also. Many thanks to Jordan - a great vodafone employee.
April 10, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Denny,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
GREAT JOB LACHLAN.
The Advisor Lachlan was just amazing. He resolved the problem for me very quickly.
I was totally lost with all the tech stuff, but Lachlan sort EVERYTHING for me.
Thank you Lachlan. Your a STAR.
March 31, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi,
We truly appreciate your wonderful review and the amazing support you've shown for Lachlan.
Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
The Vodafone Social Media Team
Jordan at vodafone was great
Jordan at vodafone was great. Vodafone has been a reliable network to make use of and I haven't gotten any network failure. I would recommend everyone should make use of Vodafone.
March 31, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hey Emuobonuvie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Big thanks to Cameron at Vodafone…
Big thanks to Cameron at Vodafone Inverness today. We’ve always used this store and always had good friendly service with honest advice and help. Today was no exception. Just in to get a spare emergency phone today so not a mega sale this time but Cameron still provided the best service. Well done and thank you. I’ll be needing to upgrade my own iPhone in the near future and will definitely be back to see the team at Inverness. Good job guys 👍🏻
March 28, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hello Marieanne,
Thank you so much for your kind words; it truly means a lot to us!
Should you ever require assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
We appreciate your support,
Vodafone Social Media Team
Lachlan in Inverness store was so…
Lachlan in Inverness store was so helpful and knowledgable . Brilliant !
March 22, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hello,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark Inverness great service
Mark in the Inverness branch was very helpful and delivered great service. Paid off my S23 and got a new contract for the S25 ultra.
March 21, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Inverness
Hi Dorothy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did an upgrade and it was made so easy…
Did an upgrade and it was made so easy by the staff ! Everything was very simply explained by Ross
March 10, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hello Jack,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We have just received absolutely…
We have just received absolutely outstanding service from Lachlan in Inverness east gate Vodafone store. He was very helpful and polite.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Jordan he was amazing knowledgeable…
Jordan he was amazing knowledgeable patient and is an asset to your company Carolyn
February 14, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jordan Great service and explanations…
Jordan Great service and explanations and patience. Fantastic .
February 13, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi Elizabeth,
This is amazing feedback for Jordan. Thanks for sharing, we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was extremely helpful with my…
Jordan was extremely helpful with my order to upgrade my home broadband to fibre and help me save on my account for he was able to make the required changes once he identified the issue and he was, able to show additional support and guidance on the future of my account
February 7, 2025
Unprompted review
Jordan was very helpful
Jordan was very helpful. Explaing clearly the new terms and conditions. Also he offered broadband which I am now considering.
February 6, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi Kathleen,
This is lovely feedback for Michael. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future, or to discuss an Home Broadband line with us. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was very helpful when I went to…
Jordan was very helpful when I went to get a new phone. He went through all my options and explained the prices.
January 7, 2025
Unprompted review
Reply from Vodafone UK - Inverness
Hi Margaret,
Thank you for taking the time to leave us a 5 star review and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
Kind and helpful service from Jordan
Kind and helpful service from Jordan. He sorted my problem and explained best ways forward for me. Thank you.
December 2, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Angela,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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