I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... See more
Company replied
Location
Switch location11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... See more
Company replied
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... See more
Company replied
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Inverness
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.9
Excellent
219 reviews
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Jordan was very helpful and help me set…
Jordan was very helpful and help me set up my new phone very easily
December 2, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Neil,
Thank you for your review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dear sir / madam or to whom it may…
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfriend ( Margret ) and ended up getting a new tariff for myself!
Too!! I can only say that your phone assistant ( Chloe) was very informative, very knowledgeable , very polite and put quite simply made the whole experience an absolute joy to do !
November 30, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Angela. Thank you for your review for Chloe. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was explained in detail by…Jordan excellent service
Everything was explained in detail by Jordan. Very easy to understand what happens next with installation.
November 29, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Janice,
Thanks for your review and kind feedback for Jordan! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan vv helpful great servce
November 29, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Thanks for the brilliant review, Paul. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New Broadband
Chloe gave clear and simple explanations of what my new broadband deal will offer in-store in Inverness. Excellent customer service
November 21, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Gordon,
Thank for the five star review. It's great to see our Inverness team provided the level of service we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Inverness Chloe Customer Service
We went into the Inverness branch with an issue with adding a card onto the wallet. Chloe was fantastic, she didn’t manage to add it however we have ordered a new phone and I also upgraded mine. We were in and out of there for over 2 hours the shop computers were playing up so made things a little bit more tricky. Thank you Chloe for your customer service today.
November 12, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Phillippa. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was seen by Jordan
Was seen by Jordan. Sorted out phone contract, Internet and an additional sim. All very informative and quick.
A pleasant stress free experience.
October 30, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi John,
Thank you for taking the time to leave us a 5 star review and congrats on your new contract and additional SIM.
Thanks,
The Vodafone Social Media Team
Excellent service from Jordan today
Excellent service from Jordan today , sorted out all my families needs . Thanks
October 10, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Anne.
Thanks for your kind words and taking your time to share this experience in store with Jordan. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was very helpful in setting up…
Jordan was very helpful in setting up my new phone ..very patiently answering all my questions which were many .
His interpersonal skills &his knowledge were exemplary
October 8, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Robert,
It's great to see you had such a positive experience with Jordan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service was excellent
The service was excellent. Tom took his time to explain everything to my elderly mother-in-law and set up the phone for her with only basic apps.
September 13, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Hans,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Tom and his great service he has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Inverness
Hi Karly,
Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service from Jodan
Good service from Jodan, everything well explained.
September 6, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Catherine,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was a great help and he helped…
Jordan was a great help and he helped me purchase a phone I could use. Great help
September 6, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Elizabeth,
Thanks for the great feedback for Jordan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional
Above and beyond service from Chloe in Vodafone Inverness. She could not have been more helpful or patient.
September 5, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Ross,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Chloe provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Very helpful
Chloe was really helpful and took the time to explain my options. Great service and fantastic people skills. Thanks again 😊
September 5, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Carolyn,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the experience Chloe provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Went in to store to upgrade my phone…
Went in to store to upgrade my phone and Jordan was a massive help. Great service
August 14, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Irene! I'm glad to hear your upgrade went smoothly. Please click here for our device guides to ensure you'll all set up as you should be: https://deviceguides.vodafone.co.uk/ If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Tom was really helpful.
August 10, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Hey was really happy with the service…
Hey was really happy with the service we got today Chloe was very helpful and friendly she explained everything very well was very happy I got a contract
August 8, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Katy,
Thanks for sharing your fabulous feedback for Chloe. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service from Jordan at Inverness…
Good service from Jordan at Inverness at Vodafone shop
August 3, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Norman, Thanks for your awesome feedback for Jordan 😊
Thanks, The Vodafone Social Media team
Excellent staff
Excellent staff, very helpful, nothing was to much.
Jordan found me a much better deal then I was on, could not have asked for a better service
July 31, 2024
Unprompted review
Reply from Vodafone UK - Inverness
Hi Me,
We’re glad to hear you found the best deal for you, when visiting Jordan in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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