Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... See more
Company replied
Location
Switch location25/27 Tavern St, IP1 3AD Ipswich, GB
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Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... See more
Company replied
As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector... See more
Company replied
We were seen by Kurt who was extremely helpful and patient. I went with my Dad as he was getting lots of pop ups on his mobile and it was stressing him out. But Kurt was very good and even helped get... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ipswich Tavern Street
Written by the company
Contact info
25/27 Tavern St, IP1 3AD, Ipswich, United Kingdom
4.9
Excellent
184 reviews
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Eve was so helpful and best of all…
Eve was so helpful and best of all cheerful! Thanks.
June 7, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hey Margaret,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I understand that I had made an error…
I understand that I had made an error but was upset with the offhand manner in which the member of staff dealt with me.I was the only customer in the shop and he just couldn't be bothered.
May 18, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Liz,
Thank you sharing your experience, we're really sorry to this. You should always get the right support whatever the circumstances. If you'd like to us to look into this further, or feed any thing back, please pop our team a message on: Facebook - vodafone.uk/3lCYUxW X (formally Twitter) - vodafone.uk/3LXh2xl Instagram - https://ig.me/m/vodafone Just let them know you left a review. Thanks, Vodafone Social Media Team
Very professional and lovely customer…
Very professional and lovely customer service. Eve explained everything properly, fully recommended
May 22, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Karol,
Thanks for your 5-star review for Eve. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Alex was very helpful today with set up…
Alex was very helpful today with set up my contract I would recommend him to my mate.
May 21, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Anthony,
Thank you for taking the time to review and sharing this feedback for Alex.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Hi Віктор,
This isn't how we want customers to be left feeling, we're here to help. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I upgraded my Vodafone account in…
I upgraded my Vodafone account in Ipswich with Eve and the service was brilliant,very detailed and every information was clarified, questions were solved.
April 29, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Val,
We really appreciate this positive feedback about your experience with Eve! Thank you for taking the time to share this 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Ben,
Ben,
Was excellent, understood my needs and very quickly produced the ideal package. A great new phone which included a free Samsung tablet.
All quick, easy and professional.
Thank you
April 20, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Peter,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
So helpful& curtlous-would recommend…
So helpful& curtlous-would recommend her service!
April 15, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Sally,
We really appreciate you taking the time to leave us a positive review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
JAY was king
JAY was king! Five star helped me where i needed it and got me sorted fast, great service
March 26, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi. Thank you for your review for Jay. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eve was a star
Eve was a complete star and fixed my phone in seconds.
Also gave us info on broadband.
Excellent service
March 18, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Hesketh,
Thank you for taking the time to review, and share this great feedback for Eve.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good helpful staff
March 16, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Darren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Thanks for sharing your fabulous feedback for Rob. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Thanks for the five start review, David. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodaone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Hi Sheila,
Thanks for the great feedback! It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Helpful and clearly explained
March 11, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Jane,
Thanks for your 5 star review, glad you liked our service! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to help 🙂 Thanks, Vodafone Social Media Team
Very happy with the service provided
Very happy with the service provided
March 9, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Robert,
Thanks for your review! We're so glad you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Hi. Thank you for your review for Jay. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam gave a excellent service to help me…
Sam gave a excellent service to help me pay my final bill. I had already phoned to try and do this but wasn't able to
February 5, 2024
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Martina,
It's great to hear about your recent experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service and lots of patience…
Excellent service and lots of patience shown by all the staff. Would definitely recommend this shop.
December 22, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Douglas. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben and Laura were excellent serviceboth so helpful and…
Ben and Laura were both so helpful and patient . Ended up coming in for some advice and leaving with an an I pad 🙃
December 15, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Kathy,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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