Went into Ipswich shop to discuss SIM only plan and Broadband. We were helped by two members of staff who couldn't be more helpful and pleasant to deal with. Customer service and knowledge were excell... See more
Company replied
Location
Switch location25/27 Tavern St, IP1 3AD Ipswich, GB
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Superb customer service experience at Ipswich Vodafone Store Tavern St, from Ben and Cali. Went in store to sort a new phone/contract for my Grandad. Ben and Cali, two very friendly, extremely... See more
Company replied
As someone who has no clue your guys had me covered, Robert for helping me pick a phone and plan and Kurt setting my phone up, transferring it all from my very old phone, putting my screen protector... See more
Company replied
We were seen by Kurt who was extremely helpful and patient. I went with my Dad as he was getting lots of pop ups on his mobile and it was stressing him out. But Kurt was very good and even helped get... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ipswich Tavern Street
Written by the company
Contact info
25/27 Tavern St, IP1 3AD, Ipswich, United Kingdom
4.9
Excellent
184 reviews
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Ben was very helpful sorted out issues…
Ben was very helpful sorted out issues and got us a better deal
July 1, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hey Debbie,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff
I was very well assisted by Sam today. He was friendly, helpful and knowledgeable. He worked efficiently, with clear explanations, and was able to finish quite quickly when I told him I didn't have much time.
I have used this store several times and always found the staff to be very polite and helpful.
June 23, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi there,
Thanks for the fantastic feedback for Sam, it's really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
It’s helpful and I love it
June 23, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Mohammed,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Hi. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ben is a wonderful person and very…
ben is a wonderful person and very helpful, thanks ben!
June 18, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Hi Dorota,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very helpful and experienced
June 17, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hey Gerry,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Rob was very helpful
June 15, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Wayne,
Thanks for your feedback for Rob. It's great to hear he was helpful.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
I was able to deal with my problem in…
I was able to deal with my problem in store without any stress that I would on the phone. Laura was great and helpfull.
June 14, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hey Samuel,
Thanks for letting us know what an amazing job Laura did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff were absolutely fantastic and…
The staff were absolutely fantastic and so helpful from the get go! Rob, Dan and Laura are a credit to the Vodafone team. Thanks again!
June 9, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hey Mrs Smith,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really good service Ben was very…
Really good service Ben was very helpful and was not pushy in any way. Very informative.
Very happy customer
April 29, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi. Thank you for your review for Ben. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
The sales advisor was very polite
The sales advisor Ben was very polite. Had a good conversation while dealing with my request. Very friendly and approachable.
April 29, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi, thank you for your support and feedback. It's great to hear Ben was so polite and was able to chat with you while working.
Thanks again,
The Vodafone Social Media Team
Laura helped me out massively went…
Laura helped me out massively went beyond what she had to do to help me get my phone updated and back in service
April 25, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Chloe,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Alex was fab
Alex was fab! He sorted everything we needed in such a short time and was very friendly and helpful :) Vodafone Ipswich.
April 18, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hey Megan,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Alex directly.
Thanks again,
Vodafone Social Media Team
Unfair bill for moving home
Ben in the shop was extremely helpful in contacting the The Customer Care Team, broadband team and billing team regarding the unfair bill we received. The billing team has eventually confirmed that we won’t be charged for home moving or “early termination“ because Vodafone cannot provide / continue the same fibres broadband service in our new house. We are only requesting for moving but not cancellation and would love to keep the Vodafone fibre plan if we could!
April 17, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hey AW,
It's great to hear that Ben was able to help get everything resolved and confirmed for you today!
If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
Ben was a great help
Ben was a great help, could not ot done I without him. Fist rate.
April 16, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Steven,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
very good experience.
April 16, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Hi Maddie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Ipswich Tavern Street
Hi Ben,
That's great to hear! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lovely friendly helpful service
Lovely friendly helpful service - all issues sorted with a smile. Hugely beneficial
April 14, 2023
Unprompted review
Reply from Vodafone UK - Ipswich Tavern Street
Thank you for your lovely feedback Joanne.
All the best,
The Vodafone Social Media Team
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